Ticketmaster lets you transfer tickets to another person through your account, but the process and rules depend on the event and the original purchase method

You can transfer most Ticketmaster tickets to someone else by logging into your account, finding the event, and sending a transfer link to the recipient's email. The person receiving the tickets accepts the transfer through that link, and the tickets move to their Ticketmaster account. However, some events restrict transfers entirely, some allow transfers only during certain windows before the show, and some require the recipient to have a Ticketmaster account before you can send anything.

The exact steps and timing depend on whether the event organizer or venue has placed limits on the tickets you bought. Before you start, check whether your specific event allows transfers at all — this information appears on the event page and in your order confirmation email.

Key Takeaways

  • Most Ticketmaster tickets can be transferred through your account, but the event organizer decides whether transfers are allowed and when they can happen.
  • To transfer, log into Ticketmaster, find the order, select the tickets you want to move, and send a transfer link to the recipient's email address.
  • The recipient must accept the transfer through the link you send them, and they need a Ticketmaster account to receive tickets.
  • Some events only allow transfers during a specific window before the show date, and some do not allow transfers at all.
  • If a transfer is refused or cancelled, the tickets return to your account within a few business days.

Check whether your event allows transfers before you start

Not every event on Ticketmaster permits transfers. The event organizer, venue, or artist sets the transfer policy for each show. To learn about your tickets can be transferred, log into your Ticketmaster account, go to "My Events," and click on the event. If transfers are allowed, you will see a "Transfer Tickets" button or option. If you do not see this option, transfers are not permitted for that event.

You can also check your order confirmation email — it usually states whether the tickets are transferable. If the email says "non-transferable" or does not mention transfers, contact Ticketmaster customer service to confirm before you attempt a transfer.

How to send a transfer through your Ticketmaster account

Log into your Ticketmaster account on the website or app. Go to "My Events" and find the event you want to transfer tickets from. Click on the event name or the order.

Select the specific tickets you want to transfer — you can transfer all of them or just some. Click "Transfer Tickets" or the transfer icon. Enter the email address of the person you want to send the tickets to. Ticketmaster will generate a transfer link and send it to that email address.

The recipient will receive an email with a link to accept the transfer. They must click the link and log into their Ticketmaster account (or create one if they do not have one) to accept. Once they accept, the tickets appear in their account under "My Events," and they are no longer in yours.

Timing windows and transfer important date

Some events allow transfers at any time before the show. Others restrict transfers to a specific window — for example, transfers might only be allowed up to 48 hours before the event, or only during the first week after purchase. A few events do not allow transfers at all after a certain date has passed.

Check the event page or your confirmation email to see if there is a important date. If you try to transfer after the window has closed, Ticketmaster will not let you proceed. If you are unsure of the important date, contact Ticketmaster support with your order number and event name.

What happens if the recipient refuses or does not accept the transfer

If the person you send the transfer link to does not accept it within a set time period (usually seven days), the transfer expires and the tickets return to your Ticketmaster account automatically. You can then try sending the transfer again to the same person or to someone else.

If the recipient accepts the transfer but then the transfer is cancelled for any reason, the tickets go back to your account within a few business days. You will receive an email confirming the return.

Transferring tickets purchased with a mobile ticket or barcode

If your tickets are stored as a mobile ticket (a barcode or QR code in the Ticketmaster app), you can still transfer them through your account using the same process. The recipient will receive the tickets as a mobile ticket in their own Ticketmaster app once they accept the transfer.

Do not screenshot or share your barcode with someone else — this does not transfer ownership and can cause problems at the venue. Always use the official transfer process through your Ticketmaster account.

Frequently Asked Questions

Can I transfer tickets to someone who does not have a Ticketmaster account?

The recipient does not need to have an account before you send the transfer link, but they will need to create one to accept the transfer. When they click the link in the email, Ticketmaster will prompt them to sign up if they do not already have an account. This takes just a few minutes.

What if I do not know the recipient's email address?

You need a valid email address to send a transfer link. If you do not have the person's email, ask them for it before you start the transfer process. The link goes to that email, so if you send it to the wrong address, the transfer will not reach them.

Can I transfer tickets after the event has already started?

No. Transfers must be completed before the event begins. If the event has already started, you cannot transfer the tickets. If you need to give someone your tickets for an event that is happening soon, contact Ticketmaster customer service to see if there are other options.

Do I pay a fee to transfer tickets?

Ticketmaster does not charge a fee to transfer tickets between accounts. However, if the recipient later resells the tickets through Ticketmaster's resale platform, resale fees will explore to that transaction.

Can I cancel a transfer after I have sent the link?

Yes, you can cancel a transfer before the recipient accepts it. Log into your account, find the pending transfer, and select the option to cancel. The tickets will stay in your account. Once the recipient accepts the transfer, you cannot cancel it.