Ticketmaster lets you transfer tickets to someone else through their mobile app or website, but the person receiving them must have a Ticketmaster account and the transfer must happen before the event starts.
The transfer process takes a few minutes and sends the recipient a link they click to accept the tickets into their own account. You can transfer to one person at a time, and some events have restrictions on who you can transfer to — Ticketmaster may limit transfers to friends and family only, or block transfers entirely for certain shows.
The person you transfer to will see the tickets in their Ticketmaster account and can read them to their phone or print them. You lose access to those tickets once the transfer completes.
Key Takeaways
- Transfers happen through the Ticketmaster app or website by selecting the ticket and choosing the transfer option.
- The recipient must have a Ticketmaster account and accept the transfer before the event date.
- Some events restrict transfers to people you know, and some events do not allow transfers at all.
- Once you transfer tickets, you cannot access them anymore — the new owner controls them.
- Transfers are free, but the recipient may see a small service fee depending on the event.
How to transfer tickets through the Ticketmaster app
Open the Ticketmaster app on your phone and go to your account. Tap "My Events" or "My Tickets" to see the events you have tickets for. Find the event you want to transfer tickets from and tap it.
Look for a transfer button or menu option — it may say "Transfer Tickets," "Send Tickets," or appear as three dots or a menu icon. Tap it and select how many tickets you want to transfer. Enter the email address or phone number of the person you want to send them to, then review the details and confirm.
Ticketmaster will send that person a message with a link. They click the link, log into their Ticketmaster account, and accept the transfer. Once they accept, the tickets move to their account and disappear from yours.
How to transfer tickets through the Ticketmaster website
Go to Ticketmaster.com and log into your account. Click on your profile or account menu and select "My Events" or "My Tickets." Find the event and click on it to see your tickets.
Look for a transfer option — usually a button or link that says "Transfer" or "Send Tickets." Click it, enter the number of tickets to transfer, and type in the recipient's email address. Review the information and click confirm. Ticketmaster sends them a link they use to accept the tickets into their account.
Restrictions that may block your transfer
Not every ticket can be transferred. Ticketmaster sets different rules for different events, and the venue or artist may have requested that tickets stay with the original buyer.
Some events allow transfers only to friends and family — Ticketmaster may ask you to confirm your relationship to the recipient or may restrict transfers to people in your phone contacts. Other events do not allow transfers at all, and you will see a message saying the ticket cannot be transferred when you try.
Tickets purchased with a presale code or through a special promotion sometimes have transfer limits too. Check the event details or the ticket confirmation email to see what the rules are before you try to transfer.
What happens after you transfer tickets
Once the recipient accepts the transfer, the tickets belong to them. They can view the tickets in their Ticketmaster account, read them to their phone as a digital ticket, or print them. You will no longer see those tickets in your account.
If the recipient needs to transfer the tickets again to someone else, they can do the same process from their account — but only if the event allows it. Some events restrict how many times a ticket can change hands.
The recipient will receive the tickets exactly as they were sent to you, including any seat locations or ticket type. If you had a physical ticket mailed to you, you cannot transfer it through the app — you would need to mail it to them or give it to them in person.
Transferring tickets when you have multiple events
If you have tickets to more than one show, make sure you select the right event before starting a transfer. The app and website both show your upcoming events in a list, so double-check the date, venue, and artist name before you proceed.
You can transfer tickets from different events to the same person, but you have to do each event separately — you cannot bundle multiple events into one transfer. Each transfer requires the recipient to accept it individually.
What to do if the transfer does not go through
If you get an error message or the transfer button does not appear, the event may not allow transfers. Check the event details page on Ticketmaster to see the transfer policy.
If the recipient does not receive the transfer link, ask them to check their spam or junk email folder — sometimes the message gets filtered. They can also log into their Ticketmaster account directly and check if the transfer is waiting there under "Pending Transfers" or a similar section.
If the recipient's email address is wrong or they do not have a Ticketmaster account yet, they will need to create one before they can accept the transfer. They can sign up for free on Ticketmaster.com using their email address.
Frequently Asked Questions
Can I transfer tickets to someone who does not have a Ticketmaster account?
No — the recipient must have a Ticketmaster account to accept the transfer. They can create one for free at Ticketmaster.com before you send the tickets. Once they have an account, you can transfer to their email address.
Do I have to pay a fee to transfer tickets?
No, the transfer itself is free. The recipient may see a small service fee on their account depending on the event, but that is not a transfer fee — it is the standard Ticketmaster fee that was already part of the ticket price.
Can I transfer tickets after the event has started?
No — you must transfer before the event date and time. Once the event starts, the transfer option disappears and you cannot send the tickets to anyone else.
What if I transfer tickets by mistake?
If the recipient has not accepted the transfer yet, you may be able to cancel it through your account. Look for a "Cancel Transfer" or "Revoke" option. If they have already accepted, the tickets are theirs and you cannot get them back through Ticketmaster — you would need to contact them directly.
Can the person I transfer to transfer the tickets again?
It depends on the event. Some events allow unlimited transfers, while others limit how many times a ticket can be transferred. The recipient will see whether they can transfer when they look at the ticket in their account.