When you receive a new debit or credit card in the mail, you typically need to go through a setup process before you can use it. This category covers what that process looks like, what information you'll need, and how long it usually takes. You'll find straightforward steps for the most common ways to set up your card—whether that's calling a phone number on the back, using a bank's website or mobile app, or visiting a branch in person.
The articles here answer practical questions like what happens if you lose your card before setting it up, whether you can use a card before completing setup, what to do if the setup process fails, and how to handle cards from different banks or card issuers. You'll also learn what security steps are involved and why banks require this process in the first place.