How to cancel Amazon Subscribe and Save
Amazon Subscribe and Save is a program that delivers household items on a schedule you set — usually every month, every two months, or every three months — and gives you a discount (typically 5% to 20%) on those items. To cancel it, you log into your Amazon account, find the subscription in your "Subscriptions" page, and click the button to cancel that specific delivery schedule. You do not lose your Amazon Prime membership or any other services when you cancel a Subscribe and Save subscription.
The subscription ends after your next scheduled delivery arrives. If you want to stop it before that delivery ships, you need to cancel before the cutoff date, which Amazon shows on the subscription details page. After you cancel, you can reorder those same items whenever you want — canceling does not delete them from your account.
Key Takeaways
- You cancel Subscribe and Save subscriptions through your Amazon account under "Manage Your Subscriptions," not by calling customer service.
- Canceling a subscription does not affect your Prime membership, your other subscriptions, or your ability to buy those items later.
- Each subscription has its own cancellation important date; if you cancel after that date, the next shipment will still arrive and you will be charged.
- You can pause a subscription instead of canceling it if you want to keep the discount but skip a few deliveries.
- The discount only applies to items on the subscription — buying the same item outside Subscribe and Save costs the regular price.
Where to find your subscriptions in your Amazon account
Log into Amazon.com and go to your account menu in the top right corner. Click "Returns, Orders, and Subscriptions" or look for a link that says "Subscriptions." This takes you to a page that lists all your active Subscribe and Save subscriptions, each showing the item name, the discount percentage, the delivery schedule, and the next delivery date.
If you have multiple subscriptions, they will all appear on this page. You can cancel them one at a time or manage them individually. The page also shows you paused subscriptions (ones you have temporarily stopped) and past subscriptions you have already canceled.
Steps to cancel a single subscription
Find the subscription you want to cancel on your Subscriptions page. Click on it to open the subscription details. You will see information about the item, the discount, the delivery frequency, and the next scheduled delivery date. Look for a button or link that says "Cancel Subscription" or "End Subscription" — it is usually near the bottom of the details page or in a menu marked with three dots.
Click that button. Amazon will ask you to confirm the cancellation and may show you a discount offer to keep the subscription (for example, a higher discount for the next few deliveries). You can accept the offer or decline it and proceed with the cancellation. After you confirm, the subscription is canceled and will not deliver again.
Understanding the cutoff date for cancellations
Each Subscribe and Save subscription has a cutoff date — the last moment you can cancel before the next shipment is prepared. This date appears on your subscription details page and is usually three to five days before the scheduled delivery date, though it varies by item and location. If you cancel before the cutoff, that delivery will not ship and you will not be charged.
If you cancel after the cutoff date has passed, the shipment has already been prepared or is in transit. You will still be charged, and the item will arrive. In that case, you can refuse the delivery or return the item after it arrives, but you will need to go through Amazon's return process to get your money back.
Pausing instead of canceling
If you want to keep the Subscribe and Save discount but do not need a delivery right now, you can pause the subscription instead of canceling it. On the subscription details page, look for a "Pause Subscription" button. Pausing stops the next delivery and lets you choose when to resume — you can set it to restart in one month, three months, six months, or a date you pick.
While a subscription is paused, you keep the discount and the subscription stays in your account. You do not lose anything by pausing. This is useful if you have a stockpile of an item or if you are traveling and do not want a delivery while you are away.
What happens after you cancel
Once you cancel a Subscribe and Save subscription, that item no longer delivers automatically. You can still buy it from Amazon whenever you want, but you will pay the regular price instead of the Subscribe and Save discount. The item stays in your Amazon account and search history, so you can find it easily if you want to reorder it later.
If you change your mind and want to restart the subscription, you can go back to that item's page and click "Subscribe and Save" again. Amazon will set up a new subscription with a new schedule. You will get the discount again, but the subscription starts fresh — it does not resume from where you left off.
Canceling all your Subscribe and Save subscriptions at once
If you want to cancel multiple subscriptions, you have to do it one at a time through the Subscriptions page. Amazon does not have a "cancel all" button. However, if you have a large number of subscriptions, you can work through them quickly by opening each one and clicking cancel. Most people take a few minutes to cancel three to five subscriptions.
If you are canceling because you no longer want Subscribe and Save as a service, remember that canceling subscriptions does not turn off the program itself — it just ends individual deliveries. You can still use Subscribe and Save for other items in the future.
Frequently Asked Questions
Will canceling a Subscribe and Save subscription cancel my Prime membership?
No. Subscribe and Save is a separate program from Prime. Canceling any number of Subscribe and Save subscriptions does not affect your Prime membership or any other Amazon services you use.
Can I get a refund if the item already shipped when I canceled?
If the cutoff date has passed and the item has already shipped, you will be charged. You can refuse the delivery or return the item after it arrives through Amazon's return process to request a refund. Contact Amazon customer service with your order number if you need help with the return.
What if I want to change the delivery schedule instead of canceling?
You do not have to cancel. On the subscription details page, you can click "Edit Subscription" to change how often it delivers — for example, from every month to every two months — or to change the quantity. This keeps the discount and the subscription active with your new schedule.
Do I lose the discount if I pause a subscription?
No. Pausing keeps the discount in place. When you resume the subscription, the discount applies to that delivery and all future deliveries until you cancel or pause again.
Can I cancel a Subscribe and Save subscription by phone or email?
You can contact Amazon customer service to cancel, but the fastest way is to do it yourself through your account on Amazon.com. Customer service can help if you have trouble finding the subscription or if you need to cancel a delivery that has already shipped.