How to cancel Amazon Prime
You can cancel Amazon Prime through your Amazon account settings in a few clicks. The process takes less than a minute, and your membership ends on your next billing date — you keep access until then. You do not need to call anyone or wait for confirmation; the cancellation is when ready once you confirm it in your account.
Amazon does not charge a cancellation fee, and you can restart your membership at any time. If you have already paid for the current billing period, that money does not come back, but your access continues through the end of that period.
Key Takeaways
- You cancel Prime by going to Your Account, then Memberships and Subscriptions, then Prime Membership, and selecting the option to end your membership.
- Your membership stays active until your next billing date, so you keep all Prime benefits for the rest of the current period.
- Amazon will ask you why you are canceling and may offer you a discount to stay, but you can decline and proceed with the cancellation.
- You can restart Prime at any time by going back to the same menu and selecting the option to resume or start a new membership.
- There is no refund for the current billing period, but you will not be charged again after your membership ends.
Step-by-step cancellation on a computer
Open Amazon.com and sign in to your account. In the top right corner, hover over "Account & Lists" and click "Your Account" from the dropdown menu.
On the Your Account page, look for the section called "Memberships and Subscriptions" — it is usually in the middle or lower part of the page. Click on it. Then click "Prime Membership" from the list of subscriptions.
You will see your current membership status and a button that says "End Membership" or "Cancel Prime Membership." Click that button. Amazon will show you a screen asking why you are canceling and may offer you a discount (usually a month or two at a reduced price). You can accept the offer or skip it and continue with the cancellation.
Click the button to confirm the cancellation. You will see a message saying your membership will end on a specific date — that is your final billing date. Your Prime benefits stay active until that date.
Canceling Prime on the Amazon mobile app
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap "Your Account."
Scroll down and tap "Memberships and Subscriptions." Then tap "Prime Membership." You will see the same cancellation option as on the website. Tap "End Membership" or "Cancel Prime Membership," and follow the same steps to confirm.
The app may be slightly slower to load the membership page, so if nothing appears after a few seconds, try closing the app and opening it again.
What happens after you cancel
Your Prime membership remains active until the end of your current billing period. If your next charge date is in three weeks, you have Prime for those three weeks. After that date, your membership ends and you will no longer have access to Prime Video, Prime shipping, or other Prime benefits.
You will not be charged again after your membership ends. Amazon will not send you a refund for the current period, even if you cancel early.
If you change your mind, you can restart Prime at any time by going back to the same Memberships and Subscriptions menu and selecting the option to start a new membership. You will be charged on the day you restart.
If Amazon offers you a discount to stay
When you click to cancel, Amazon often shows a discount offer — sometimes a month free, sometimes 50% off for a few months. This is optional. You can accept the offer and keep your membership at the lower price, or you can decline it and proceed with the cancellation.
If you accept a discount offer, your membership continues at the new price for the period shown. After that period ends, you will be charged the regular Prime price unless you cancel again.
If you decline the offer and complete the cancellation, you cannot go back and accept it on the same cancellation attempt. You would need to restart Prime at the regular price.
Canceling Prime if you have a family plan
If you are the account holder on an Amazon Household or family plan, canceling Prime ends it for everyone in the household. Each person will lose Prime benefits on the same date.
If you are a member of someone else's household but want to remove yourself, you cannot cancel Prime directly. Instead, go to Your Account, then Household Settings, and remove yourself from the household. You will lose access to that Prime membership, but the account holder's membership continues.
Frequently Asked Questions
Do I get a refund if I cancel Prime early?
No. Amazon does not refund the current billing period, even if you cancel on day one. However, your membership stays active until the end of that period, so you keep all Prime benefits through your final billing date.
Can I cancel Prime and keep Prime Video?
No. Prime Video is included in the Prime membership, so canceling Prime removes access to Prime Video as well. If you want to keep Prime Video, you would need to keep the Prime membership or purchase a separate Prime Video subscription.
What if I cancel but then want Prime back?
You can restart Prime at any time by going to the same Memberships and Subscriptions menu and selecting the option to start a new membership. You will be charged the current Prime price on the day you restart. Any discount offer that was available during your cancellation will not be available again.
Will Amazon keep my Prime history after I cancel?
Yes. Your order history, watch history, and saved items remain in your Amazon account after you cancel Prime. Restarting Prime does not change any of that information.
How do I cancel if I cannot find the Memberships and Subscriptions page?
If the page is not showing up, try signing out and signing back in, or try using a different browser or the mobile app. If you still cannot find it, you can contact Amazon Customer Service through the Contact Us page on Amazon.com, and they can cancel it for you.