You can cancel Anytime Fitness in person, by phone, or by mail, but the method depends on your contract type and how much notice you give

Anytime Fitness memberships end through their member services team, not through an app or online portal. The gym requires written notice — either delivered in person at your location, mailed to their corporate office, or submitted by phone — and the timing depends on whether you signed a month-to-month contract or a longer commitment. Most cancellations take effect at the end of your current billing cycle, which means you may owe one more month of dues even after you request to cancel.

The specific steps and any fees you owe depend on your contract length and how far in advance you notify them. Starting the process early — ideally 30 days before you want to stop paying — gives you the best chance of avoiding unexpected charges.

Key Takeaways

  • Anytime Fitness requires written cancellation notice; you cannot cancel through the app or website.
  • Month-to-month members typically need to give 30 days' notice, while longer contracts may have early termination fees.
  • You can submit cancellation in person at your gym, by certified mail to corporate headquarters, or by phone with documentation.
  • Cancellation takes effect at the end of your current billing cycle, so you may owe dues for one additional month after requesting to cancel.
  • Keep proof of your cancellation request — a receipt, email confirmation, or certified mail tracking number — in case charges continue.

Gather your membership details before you contact the gym

Before you reach out to Anytime Fitness, have your membership number and the credit card or bank account you use for billing ready. Your membership number appears on your membership card, in any welcome emails from the gym, or on your billing statements. Knowing this number speeds up the process and prevents confusion if the gym has multiple locations or member records.

Also review your original membership agreement or contract. Check whether you signed a month-to-month plan, a 12-month commitment, or another term. Your contract determines how much notice you must give and whether you face an early termination fee. If you cannot find your contract, ask the gym staff to print a copy when you visit or call.

Cancel in person at your gym location

The fastest way to cancel is to walk into the Anytime Fitness location where you hold your membership and ask to speak with the front desk or manager. Bring your membership card and a photo ID. Tell them you want to cancel your membership and ask them to provide the cancellation in writing — either a printed receipt or a form you can sign.

Request a date on the cancellation document showing when you submitted the request. This becomes your proof if the gym continues to charge you after cancellation. Ask the staff member to explain your final billing date and whether you owe any remaining balance or early termination fees. If they tell you a fee applies, ask them to show you the clause in your contract that permits it.

Do not rely on a verbal cancellation. The gym's records may not reflect a conversation, and you could be charged again. A written record protects you if there is a dispute later.

Cancel by phone or email with documented confirmation

Call your local Anytime Fitness location directly and ask to speak with a manager or member services representative. Have your membership number ready. Tell them you want to cancel and ask them to confirm the cancellation date and your final billing date over the phone.

After the call, send a follow-up email to the gym's general email address or member services (if available) restating your cancellation request, the date you called, and the name of the staff member you spoke with. Include your membership number and the date you want the cancellation to take effect. Ask them to reply confirming receipt. This email becomes your documentation if the gym disputes the cancellation later.

If the gym does not have a local email address, contact Anytime Fitness corporate member services. You can find current contact information on the Anytime Fitness website or your billing statement. Send your cancellation request by email to the corporate address and request a confirmation email in return.

Send a certified mail cancellation letter to corporate headquarters

For the strongest written record, send your cancellation request by certified mail with return receipt to Anytime Fitness corporate office. This creates a paper trail showing exactly when the gym received your request.

Address your letter to Anytime Fitness member services at their corporate headquarters (the current address is available on their website). Include your full name, membership number, the gym location where you hold your membership, your current billing email and phone number, and the date you want your membership to end. State clearly: "I am requesting cancellation of my membership effective [date]." Keep a copy of the letter for your records.

Mail the letter and keep the certified mail receipt and tracking number. The return receipt will show the date Anytime Fitness received it. This documentation protects you if the gym claims they never received your cancellation request.

Understand what happens after you submit your cancellation

After you cancel, Anytime Fitness will process the cancellation at the end of your current billing cycle. If you cancel on the 15th of the month and your billing date is the 1st, you will likely owe dues through the end of that month. Some contracts require 30 days' notice, meaning if you cancel with fewer than 30 days until your next billing date, you may owe an additional month.

Check your billing statement in the days after you cancel to confirm that charges have stopped. If you are charged after your cancellation date has passed, contact the gym when ready with your cancellation documentation. Request a refund for the unauthorized charge and ask them to confirm in writing that your membership is closed.

If the gym continues to charge you after multiple requests, contact your credit card company or bank and dispute the charges. Provide them with your cancellation documentation. Your card issuer can reverse unauthorized charges and may open an investigation into the gym's billing practices.

Know the fees that may explore to your cancellation

Month-to-month memberships typically have no early termination fee — you pay only through the end of your current billing cycle. However, if you signed a contract for 12 months or longer, canceling before the contract ends may trigger an early termination fee. This fee varies by location and contract but commonly ranges from one month's dues to several months, depending on how much time remains on your contract.

Some gyms waive or reduce early termination fees if you can show financial hardship or if you are moving out of the area. Ask the gym whether they offer any exceptions. If a fee applies and you believe it is unfair, ask the gym to review your contract and explain the specific clause that permits the charge.

Do not assume you owe a fee just because the gym mentions one. Request to see the contract language in writing before you accept the charge.

Frequently Asked Questions

Can I cancel my Anytime Fitness membership online or through the app?

No. Anytime Fitness does not allow online or app-based cancellations. You must contact the gym in person, by phone, or by mail. This policy is why written documentation is so important — it is your only proof that you requested cancellation.

What if I move and no longer live near my Anytime Fitness location?

You can still cancel by phone, email, or certified mail. You do not need to visit the gym in person. Contact your local gym or Anytime Fitness corporate member services and submit your cancellation request in writing. Include your new address in your request so they can send any final billing information to the correct location.

Will I get a refund if I cancel mid-month?

Anytime Fitness typically does not refund unused portions of your current month's dues. Your cancellation takes effect at the end of your billing cycle, and you pay through that date. If you are charged after your cancellation date, you can request a refund for those unauthorized charges.

How long does it take for Anytime Fitness to stop charging me after I cancel?

Cancellations usually take effect at the end of your current billing cycle, which can be 1 to 30 days after you submit your request depending on when your billing date falls. Charges may continue for one additional billing cycle if you do not give 30 days' notice. Monitor your bank account or credit card for 60 days after cancellation to confirm charges have stopped.

What should I do if Anytime Fitness keeps charging me after I cancelled?

Contact the gym when ready with your cancellation documentation and ask for a refund. If they do not refund the charges within 5 to 7 business days, contact your credit card company or bank and dispute the charges as unauthorized. Provide your cancellation proof to your card issuer. They can reverse the charges and investigate the gym's billing practices.