How to cancel Amazon Prime on your account
You can cancel Amazon Prime directly through your Amazon account settings in about two minutes. Go to your Amazon account, select Your Account from the dropdown menu in the top right, then choose Prime Membership. On that page, you'll see a button labeled Cancel Membership or End Membership — the exact wording depends on whether your membership is active or in a free trial. Click it, and Amazon will ask you to confirm. You can cancel on any day of your billing cycle; your membership will remain active until the end of your current billing period, and you won't be charged again.
If you signed up for Prime through a different service — like through Apple, Google Play, or a wireless carrier — you'll need to cancel through that service instead, not through Amazon directly. The same rule applies if you have Prime through a family plan: the account holder manages the membership, but family members can remove themselves individually.
Key Takeaways
- You cancel Prime through Your Account > Prime Membership > Cancel Membership, and the process takes about two minutes.
- Your membership stays active until the end of your current billing period, so you won't lose access when ready after canceling.
- If you signed up through Apple, Google Play, or a carrier, you must cancel through that service, not through Amazon.
- You can rejoin Prime at any time after canceling, and any saved items in your cart or watchlist will still be there.
What happens to your account after you cancel
Once your current billing period ends, you lose access to Prime benefits: free two-day (or faster) shipping, Prime Video, Prime Music, Prime Reading, and any other perks included with your membership. Your regular Amazon account remains open, and you can still shop on Amazon — you'll just pay standard shipping rates and won't have access to Prime-exclusive deals.
Any digital content you purchased through Prime Reading or Prime Music stays in your account, but you won't be able to read or listen to titles that require an active Prime membership. Your Prime Video watchlist and saved shows remain saved; if you rejoin Prime later, you'll see them again.
How to cancel before your first charge if you're on a free trial
If you're in a free trial period, the cancellation process is identical — go to Prime Membership and select Cancel Membership. The key difference is timing: you must cancel before your trial period ends to avoid being charged. Amazon will show you the exact date your trial ends on the Prime Membership page, so check that date before you cancel to make sure you're still within the trial window.
If you've already been charged after a trial period ended, you can request a refund. Contact Amazon Customer Service through the Contact Us link at the bottom of any Amazon page, explain that you canceled during the trial, and ask for a refund of the charge. Amazon often grants these refunds if you request them within a reasonable time after the charge.
Canceling a family plan membership
If you're the account holder on a Prime family plan, you cancel the membership the same way — through Prime Membership > Cancel Membership. This ends Prime for everyone on the plan. If you want to keep your own Prime membership but remove other family members, go to Prime Membership, select Manage Your Family Library, and remove individual members from there instead of canceling the whole membership.
If you're a family member on someone else's Prime plan and want to remove yourself, you can do that without affecting the account holder's membership. Go to Your Account > Prime Membership, and you'll see an option to remove yourself from the family plan. The account holder won't be charged less, but you'll lose access to Prime benefits on your own account.
Reasons Amazon might ask you to reconsider
After you click Cancel Membership, Amazon will show you a page with reasons to stay — usually highlighting Prime Video shows, free shipping savings, or a discounted renewal offer. This is optional; you can ignore these offers and proceed with cancellation by clicking the final confirmation button. Some accounts see offers like a discounted renewal rate (such as $79 instead of $139 for a year) or a free month of Prime Video. These offers are real, but they're not required to complete the cancellation.
If you see an offer that interests you, you can accept it to pause your cancellation. If you don't want to stay, just click through to the final confirmation screen and complete the cancellation.
Reactivating Prime after you cancel
You can rejoin Prime at any time after your membership ends. Go back to the Prime Membership page, and you'll see a button to restart your membership. You'll be charged the current Prime price (which varies by region and membership type — monthly or annual). When you rejoin, your watchlist, saved items, and purchase history all return to your account when ready.
If you canceled recently and rejoin within a short time, Amazon sometimes offers a discounted rate to come back. These offers aren't may provide, but they appear on the reactivation page if you're may be able to access.
Canceling Prime on a shared or borrowed account
If you share an Amazon account with someone else or use a family member's account, canceling Prime will affect that person too. Before you cancel, make sure the account holder knows and agrees. If you want Prime for yourself but the account holder doesn't, consider setting up your own Amazon account instead — you can create a new account with your own email address and sign up for your own Prime membership.
If you're using someone else's account and want to remove yourself from their Prime family plan without canceling their membership, ask the account holder to go to Prime Membership > Manage Your Family Library and remove you from there. That way, their Prime stays active, but you lose access.
Frequently Asked Questions
Will I get a refund if I cancel Prime mid-month?
No — Amazon doesn't issue refunds for partial months. Your membership remains active until the end of your current billing period, so you keep all Prime benefits until then. If you were charged in error or signed up by accident, contact Amazon Customer Service to request a refund.
Can I cancel Prime without canceling my Amazon account?
Yes. Canceling Prime only removes the membership; your Amazon account stays open. You can still shop on Amazon, but you'll pay standard shipping rates and won't have access to Prime deals or Prime Video.
What if I cancel and then change my mind?
You can rejoin Prime anytime after your membership ends. Go to the Prime Membership page and click the button to restart. Your watchlist, purchase history, and saved items will all be there when you rejoin.
Do I need to cancel Prime if I'm closing my Amazon account entirely?
No. If you close your entire Amazon account, Prime cancels automatically. However, if you only want to cancel Prime and keep shopping on Amazon, use the Prime Membership cancellation process instead.
Why does Amazon keep charging me after I canceled?
This usually means the cancellation didn't go through. Log into your account, go to Prime Membership, and check whether it still shows as active. If it does, click Cancel Membership again and complete the confirmation. If you've been charged multiple times, contact Amazon Customer Service with your billing dates and request a refund.