Cancel Amazon Music through Your Amazon Account Settings
To cancel Amazon Music, sign into your Amazon account, go to Your Account in the top right corner, and select Login & Security. Scroll down to find Amazon Music Settings or Memberships and Subscriptions — the exact label depends on whether you have a standalone Music subscription or Music included with Amazon Prime. Click on the subscription you want to cancel, then select Cancel Subscription or End Membership. Amazon will ask you to confirm; after you do, your subscription ends at the end of your current billing cycle.
If you subscribed to Amazon Music through a third-party app or platform — such as through your phone's app store, a smart speaker, or a voice assistant — you may need to cancel through that platform instead. The steps differ depending on whether you used Apple's App Store, Google Play, or another service. Cancelling through Amazon's website does not always cancel a subscription started elsewhere.
Key Takeaways
- Sign into your Amazon account, go to Your Account, then Login & Security, and find Amazon Music Settings or Memberships and Subscriptions.
- Your subscription ends at the end of your current billing cycle, not when ready, so you keep access until that date.
- If you subscribed through an app store or smart speaker, you must cancel through that same platform, not through Amazon's website.
- After cancellation, you lose access to the full Amazon Music catalog, though you may keep access to music you downloaded for offline listening depending on your subscription type.
What Happens After You Cancel
Once you cancel, your access to Amazon Music ends on your next billing date. You will no longer be able to stream songs, create playlists, or access the full catalog. If you downloaded music to your device for offline listening, whether you keep access to those files depends on your subscription type — some downloaded content remains playable, while other content stops working once your subscription ends.
Amazon does not refund the portion of your current billing cycle that remains after cancellation. If you cancel mid-month, you still pay for the full month. Your cancellation takes effect only when that billing period ends.
Cancel Amazon Music if You Subscribed Through an App Store
If you started your Amazon Music subscription through Apple's App Store, cancel through the App Store, not through Amazon's website. On an iPhone or iPad, open the Settings app, tap [Your Name] at the top, select Subscriptions, find Amazon Music, and tap Cancel Subscription. On a Mac, open the App Store app, click your account icon in the bottom left, select Subscriptions, find Amazon Music, and click Edit, then Cancel.
If you subscribed through Google Play on an Android device, open the Google Play app, tap your profile icon in the top right, select Payments and subscriptions, then Subscriptions, find Amazon Music, and tap Cancel subscription. Cancelling through the wrong platform will not stop your charges.
Cancel Amazon Music if You Subscribed Through a Smart Speaker or Voice Assistant
If you started Amazon Music through an Alexa device or another smart speaker, you can cancel through the Alexa app or through your Amazon account. In the Alexa app, tap the menu icon (three horizontal lines), go to Settings, select Account, then Subscriptions, find Amazon Music, and tap Cancel. Alternatively, use the website method described above — signing into Amazon.com and navigating to your subscriptions.
Some smart speakers allow you to cancel by voice command, though this varies by device and region. If voice cancellation is not available for your device, use the Alexa app or website instead.
What to Do if You Cannot Find Your Subscription
If you cannot locate Amazon Music in your subscriptions list, the subscription may be under a different name or bundled with another service. Amazon Music Unlimited (the full streaming service), Amazon Music Prime (included with Amazon Prime membership), and Amazon Music Free (ad-supported) are listed separately. If you have Amazon Prime, cancelling Amazon Music Unlimited does not cancel Prime — you keep Prime but lose the unlimited streaming tier.
If you subscribed years ago and cannot remember the platform, check your email for recent charges from Amazon or the app store you used. Your email receipt will show which service processed the charge. You can also contact Amazon Customer Service through your Amazon account to confirm which subscription you have and where it was started.
Frequently Asked Questions
Do I get a refund if I cancel mid-month?
No. Amazon does not refund unused portions of your billing cycle. If you cancel on the 15th of a month and your billing date is the 1st, you still pay for the full month. Your access ends on the 1st of the next month.
Can I pause my subscription instead of cancelling?
Amazon Music does not offer a pause or freeze option. You must either keep the subscription active or cancel it. If you think you might return, cancelling and restarting later is the only option.
What if I subscribed through Amazon Prime — do I lose Prime if I cancel Music?
No. If you have Amazon Prime and subscribed to Amazon Music Unlimited (the paid tier), cancelling Music Unlimited keeps your Prime membership intact. You will still have access to Amazon Music Prime, which is the ad-supported or limited version included with Prime.
Will I lose my playlists and saved songs after I cancel?
Your playlists and saved songs are tied to your Amazon account, not your subscription. If you restart your subscription later, your playlists will still be there. However, you cannot access or listen to them while your subscription is inactive.
How do I cancel if I forgot my Amazon password?
Go to Amazon.com, click Sign in, then select Forgot your password? Enter your email address, and Amazon will send you a link to reset it. Once you reset your password, sign in and follow the cancellation steps above.