The fastest way to cancel is to call your home club

Call the Anytime Fitness location where you signed up — not the corporate office. The staff at your home club can process the cancellation over the phone and will ask for your membership number and the reason you're leaving. Most clubs will cancel when ready if you're within your contract terms, though some may ask you to come in and sign a cancellation form in person.

Have your membership card or account number ready when you call. If you signed up online or at a different location than where you usually work out, you may need to contact that specific club instead. Ask the staff member to confirm the cancellation date in writing — either via email or by having them note it in your account — so there's no confusion about when your membership ends.

If your home club is closed or you can't reach them by phone, visit in person during business hours. Bring your membership card and a photo ID. The front desk can process the cancellation on the spot and give you a receipt showing the effective date.

Key Takeaways

  • Call your home club directly rather than corporate headquarters, as the local staff can process cancellations when ready.
  • Have your membership number ready and ask for written confirmation of your cancellation date via email or receipt.
  • If you're still in a contract period, you may owe an early termination fee that varies by location and membership type.
  • Visit the club in person if you can't reach them by phone, and bring your membership card and photo ID.
  • Stop using your card after the cancellation date to avoid being charged for a month you don't intend to use.

Understanding contract terms and early termination fees

Anytime Fitness memberships come in different lengths — some are month-to-month, others lock you in for a year or longer. If you cancel before your contract ends, you may owe an early termination fee. The amount depends on your membership type and how much time is left on your contract, so ask the staff member what you owe before you finalize the cancellation.

Some clubs offer a freeze option instead of cancellation. If you're taking a temporary break — for a move, injury, or travel — you can pause your membership for 30 to 90 days without paying and without breaking your contract. This is worth asking about if you think you might return later.

Month-to-month memberships typically have no early termination fee, but you still need to cancel before your next billing date. If you cancel on the 15th and your billing date is the 20th, you'll be charged for the next month unless you cancel before the 20th.

What happens after you cancel

Your membership ends on the date the staff member gives you. After that date, your key fob or card will no longer open the gym doors. If you're charged after your cancellation date, contact the club when ready with your cancellation receipt — they can reverse the charge.

Check your bank or credit card statement for the next two billing cycles to make sure no charges appear. If Anytime Fitness continues to bill you, contact your bank or credit card company and dispute the charge as unauthorized. You can also file a complaint with your state's attorney general office if the gym refuses to stop charging you.

Keep your cancellation receipt or email confirmation for your records. If you ever want to rejoin, some clubs offer returning member discounts, but you'll need to show that you left in good standing.

Canceling if you moved or can't visit your home club

If you've moved out of state or too far away to visit your home club, call them and explain the situation. Many clubs will cancel over the phone without requiring an in-person visit, especially if you're past your contract period. Have your membership number and a forwarding address ready.

If the club insists you visit in person and you can't, ask if you can mail in a signed cancellation request. Some locations accept a letter with your membership number, signature, and the date you want to cancel. Send it certified mail so you have proof of delivery.

As a last resort, you can dispute the charges with your bank or credit card company if the gym refuses to cancel and continues to bill you. Document all your attempts to cancel — emails, call logs, dates — before you file a dispute.

Canceling a membership you bought as a gift or promo

If someone gave you a gift membership or you signed up during a promotional offer, the cancellation process is the same: call your home club or visit in person. However, promotional memberships sometimes have different contract terms than regular ones, so ask the staff what your specific agreement says.

Some gift memberships are non-refundable, meaning you can cancel but won't get money back. Others may have a shorter contract period or different early termination fees. The staff can tell you what applies to your membership when you call.

Avoiding charges after cancellation

The most common problem after cancellation is being charged for a month you didn't intend to use. This happens when people cancel after their billing date has passed but before the next charge posts. To avoid this, cancel at least five business days before your billing date.

If you're unsure when you're billed, ask the staff member when you call to cancel. They can tell you the exact date and help you time your cancellation so you don't pay for an extra month. If you're charged after cancellation, the staff can usually reverse it when ready with your cancellation receipt as proof.

Some people also forget to stop using their key fob after cancellation and accidentally trigger charges by entering the gym. Once your cancellation is final, remove your Anytime Fitness card from your wallet or phone so you don't accidentally use it.

Frequently Asked Questions

Can I cancel my Anytime Fitness membership online?

Anytime Fitness does not offer online cancellation through their website or app. You must call your home club or visit in person. This is standard for most gym chains because they want to confirm your identity and document the cancellation in their system.

What if I'm charged after I cancel?

Contact your home club with your cancellation receipt and ask them to reverse the charge. If they won't, dispute the charge with your bank or credit card company within 60 days and provide your cancellation confirmation as evidence.

Do I have to pay an early termination fee?

Only if you're still in a contract period. Month-to-month memberships have no early termination fee. Ask the staff member what your contract says and what you owe before you finalize the cancellation.

Can I freeze my membership instead of canceling?

Yes. Most Anytime Fitness clubs offer a freeze option for 30 to 90 days if you need a temporary break. This lets you pause without paying and without breaking your contract. Ask the staff about this option when you call.

What if my gym closed or moved?

Call Anytime Fitness corporate customer service or contact the nearest location. If your home club permanently closed, the company may waive early termination fees or transfer you to another club. Have your membership number ready when you call.