You can cancel Uber One anytime through the Uber app or website, and your membership ends when ready

Uber One is a paid membership that gives you discounts on Uber Eats orders and Uber rides. If you no longer want it, you can turn it off in a few taps. You will not be charged again after you cancel, though any remaining balance in your membership period is not refunded — you keep the discount benefits until your current billing cycle ends.

The cancellation process takes less than a minute and requires no phone call or email. You do it yourself through your account settings, and the change takes effect right away.

Key Takeaways

  • Open the Uber app, go to your Account tab, and select Uber One to see your membership details and cancellation option.
  • Your membership benefits continue through the end of your current billing period even after you cancel.
  • You will not be charged for the next billing cycle once you cancel, and you can rejoin Uber One later if you change your mind.
  • If you cancel during a promotional trial period, you will not be charged at all.

How to cancel through the Uber app

Open the Uber app on your phone and tap the Account icon at the bottom right. Scroll down and tap "Uber One" — you will see your membership status and the date your next charge is due. Tap "Manage membership" or "Cancel membership," depending on what your version of the app shows.

The app will ask you to confirm the cancellation and may show you a discount offer to keep the membership. You can ignore that offer and proceed with cancellation. Once you tap the final confirmation button, your membership is cancelled. You will see a confirmation message on screen, and Uber will send you an email receipt.

How to cancel through the Uber website

Go to uber.com and sign in to your account. Click on your profile icon in the top right corner and select "Account." Look for "Uber One" in the menu and click it. You will see the same membership details as in the app — your current status, next billing date, and a button to manage or cancel your membership.

Click "Cancel membership" and confirm your choice on the next screen. The website will process the cancellation when ready and show you a confirmation. You will also receive an email confirming the cancellation.

What happens to your benefits after you cancel

Your Uber One discounts remain active through the end of your current billing period. If your next charge date is 15 days away, you can still use all Uber One benefits for those 15 days. After that date passes, your membership is gone and you will no longer see the member discounts on rides or Eats orders.

You will be able to see your discount history and past Uber One benefits in your account for reference, but you cannot use them. If you want to rejoin, you can do so at any time by going back to the Uber One section and selecting "Join" or "Upgrade to Uber One."

Cancelling during a free trial

If you signed up for a free trial of Uber One, you can cancel during the trial period and you will not be charged anything. The trial ends and your membership does not convert to a paid plan. You will still have access to the discounts for the remainder of the trial period.

It is a good idea to cancel a trial before the final day if you know you do not want to keep the membership, because the charge happens automatically when the trial ends. If you forget and get charged, you can cancel when ready and contact Uber support to ask about a refund of that first charge.

If you cannot find the cancellation option

Older versions of the Uber app sometimes show the membership settings in a different place. If you do not see "Uber One" in your Account tab, try scrolling down further or updating your app to the latest version. You can also try the website version, which tends to be more consistent across different devices.

If you still cannot locate the cancellation button after updating the app or trying the website, you can contact Uber support through the app. Tap the Account icon, scroll to the bottom, and select "Help." Search for "cancel membership" or "Uber One" and you will see contact options. Uber support can cancel the membership for you if the self-service option is not working.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. Uber does not refund the portion of your membership you have not used yet. You keep the discounts through the end of your billing period, but you do not get money back. If you cancel on the first day of a monthly cycle, you lose the benefit of most of that month's membership.

Can I pause my Uber One membership instead of cancelling?

Uber does not offer a pause feature. You can only cancel or keep the membership active. If you want to stop paying temporarily, you have to cancel and rejoin later. Rejoining is free and takes the same few taps as cancelling.

What if I cancel but still see charges on my card?

If you see a charge after cancelling, it is likely a charge that was already processed before your cancellation went through. Check the date of the charge — if it is from before you cancelled, it is a final charge for the period you already paid for. If the charge is after your cancellation date, contact Uber support with your confirmation email and they can investigate.

Do I lose my Uber account if I cancel Uber One?

No. Cancelling Uber One only removes the paid membership. Your Uber account stays active and you can still use Uber rides and Uber Eats — you just will not have the member discounts. You can order and request rides at the regular price.

Can I cancel Uber One on someone else's account?

Only the account holder can cancel the membership through the app or website. If the account is under someone else's name, they need to do the cancellation themselves. If you are a family member or authorized user on a shared account, you may not have permission to change membership settings.