What MobilityWorks Does
MobilityWorks is a national retailer that sells and leases new and used vehicles modified for people with disabilities. The company operates physical locations across the United States where you can see vehicles in person, test-drive them, and work with staff trained in adaptive equipment. MobilityWorks handles the modification work itself — adding hand controls, wheelchair lifts, lowered floors, or other adaptations — rather than referring you elsewhere.
The company sells vehicles outright and also offers lease programs. If you buy, MobilityWorks can arrange financing through partner lenders. If you lease, you pay a monthly fee and return the vehicle at the end of the lease term. Both routes include the cost of the adaptive equipment in the price or monthly payment.
Key Takeaways
- MobilityWorks operates physical showrooms where you can see adapted vehicles and test-drive them before deciding.
- You can buy a vehicle outright with financing arranged through MobilityWorks, or lease one on a monthly basis.
- The adaptive equipment — hand controls, wheelchair lifts, lowered entry systems — is included in the purchase price or lease payment, not added on top.
- MobilityWorks works with insurance companies and can help you understand what your coverage may pay toward a vehicle or modifications.
- You will need to bring documentation of your disability and driving needs when you visit, so staff can recommend the right adaptations.
Finding a MobilityWorks Location Near You
MobilityWorks has showrooms in multiple states. You can find the nearest location by visiting their website and using the location finder tool, which shows addresses, phone numbers, and hours. Call ahead before visiting — staff can tell you what inventory is currently on hand and whether they have vehicles matching your needs in stock.
If no MobilityWorks location is within reasonable driving distance, you can inquire about ordering a vehicle to be delivered to you or working with a remote consultant. Some locations offer phone or video consultations to discuss your needs before an in-person visit.
Buying a Vehicle Through MobilityWorks
When you buy, you own the vehicle outright once the loan is paid off. MobilityWorks can help you finance the purchase through lenders they work with regularly. You will need to provide proof of income, a driver's license, and information about your disability and the specific adaptations you need.
The price includes the base vehicle, the adaptive equipment, and installation labor. MobilityWorks typically provides a warranty on both the vehicle and the modifications. Ask about the length of the warranty and what it covers — this varies by vehicle type and equipment.
After purchase, you are responsible for routine maintenance, insurance, and registration. MobilityWorks can recommend local mechanics familiar with adaptive equipment if you need service outside their locations.
Leasing a Vehicle Through MobilityWorks
Leasing means you pay a monthly fee for the use of the vehicle, and MobilityWorks retains ownership. At the end of the lease term — typically two to four years — you return the vehicle. Monthly payments include the vehicle, the adaptive equipment, maintenance, and roadside information in most cases.
Leasing can be a good option if you want to avoid the long-term commitment of ownership, prefer to drive a newer vehicle, or want predictable monthly costs without worrying about repairs. You are responsible for insurance and registration, but MobilityWorks handles maintenance and equipment upkeep.
Lease terms and mileage allowances vary. Ask about the annual mileage limit and what happens if you exceed it, as overage charges can add up. Also confirm whether the lease includes maintenance and what is not covered.
What Adaptations MobilityWorks Can Install
Common adaptations include hand controls for gas and brakes, wheelchair lifts or ramps, lowered floors, steering wheel modifications, and seat lifts. MobilityWorks can also install custom seating, transfer aids, and driving aids for people with limited arm or hand strength. The specific adaptations recommended depend on your disability, your current vehicle experience, and your driving needs.
During your first visit, staff will ask about your mobility, strength, range of motion, and how you currently transfer into and out of vehicles. They may observe you getting in and out of a standard vehicle to understand what barriers you face. This information helps them recommend the right combination of equipment.
Not every adaptation works for every person. For example, a wheelchair lift is useful if you use a wheelchair, but a hand control system is necessary if you cannot use your feet on the pedals. MobilityWorks staff can explain the pros and cons of different options and help you choose.
Insurance and Funding for an Accessible Vehicle
Some insurance policies and disability benefit programs cover part or all of the cost of an accessible vehicle or its modifications. MobilityWorks staff can discuss your insurance coverage and help you understand what your policy may pay. You will need to provide your insurance information and any documentation of your disability.
If you receive benefits through a state vocational rehabilitation program, that program may fund a vehicle or modifications if driving is necessary for work or training. MobilityWorks can work with your vocational rehabilitation counselor to coordinate funding. Other funding sources include grants from disability organizations, personal injury settlements, and family information.
Bring any documentation you have about potential funding sources when you visit. MobilityWorks can help you navigate paperwork and communicate with funders about what they will cover.
What to Bring and How to Prepare for Your Visit
Bring a valid driver's license, proof of income (recent pay stubs or tax returns), and your Social Security number if you plan to discuss financing. Bring any documentation of your disability, medical records related to your mobility, or letters from your doctor describing your driving limitations. If you are using insurance or a benefit program to help pay, bring your policy number or benefit documentation.
Wear clothing and shoes you would normally drive in, so staff can see how you move and what adaptations will work best for you. If you use mobility aids like a cane, walker, or wheelchair, bring them so staff can see how you transfer and position yourself. If you have a current vehicle, describe it — staff may ask how you currently get in and out and what difficulties you face.
Write down any questions before you go. MobilityWorks visits can take one to two hours if you are test-driving and discussing financing, so plan your time accordingly.
Frequently Asked Questions
Can I test-drive a vehicle before I buy or lease?
Yes. MobilityWorks encourages test-drives so you can experience how the adaptations work and whether the vehicle feels right for you. You will drive with a staff member present. If you are considering a lease, you can usually test-drive the exact vehicle you would lease.
What happens if I need to return a leased vehicle early?
Early termination fees vary by lease agreement. Contact MobilityWorks to discuss your specific lease terms and what penalties explore if you need to return the vehicle before the lease ends. Some leases allow early return with minimal penalty; others charge a substantial fee.
Does MobilityWorks sell used vehicles with adaptations already installed?
Yes. MobilityWorks sells both new and used adapted vehicles. Used vehicles are typically less expensive than new ones, though inventory varies by location. Ask about the warranty on used vehicles and the condition of the adaptive equipment.
Can MobilityWorks modify a vehicle I already own?
Some MobilityWorks locations offer modification services for vehicles you bring to them, though this is not their primary business. Call your nearest location to ask whether they perform this service and what the process and cost would be.
What if I do not have a driver's license yet but want to learn to drive?
MobilityWorks can work with you and your driving instructor or rehabilitation specialist to find a vehicle with the right adaptations for learning. Bring documentation from your instructor or therapist about what equipment will help you learn safely. You do not need a license to test-drive with a staff member present.