How to find your Bed Bath & Beyond gift card balance online or in store

Bed Bath & Beyond closed all its stores in 2023, so you cannot check your balance in person anymore. The company's website is no longer active either. If you have a Bed Bath & Beyond gift card, your balance may still have value, but you will need to contact the company directly or look for a third-party balance checker that retained access to the old system.

The most direct route is to call Bed Bath & Beyond's customer service line. Before the shutdown, the company maintained a phone line for gift card inquiries. You will need your gift card number (the 16-digit code on the back) and the PIN (usually on the back as well, sometimes under a scratch-off panel). Have both ready when you call.

Some third-party gift card balance websites may still have access to Bed Bath & Beyond's database, though this access is not may provide and may expire without notice. These sites typically ask you to enter your card number and PIN, then display your remaining balance. Use caution with any site asking for personal information beyond the card details themselves.

Key Takeaways

  • Bed Bath & Beyond stores closed permanently in 2023, so you cannot check your balance in person.
  • You will need your 16-digit gift card number and PIN to check your balance by phone or online.
  • Calling Bed Bath & Beyond customer service directly is the safest way to confirm your balance and learn about redemption options.
  • Third-party balance checkers may still work but are not may provide to have current access to the company's system.

What happened to Bed Bath & Beyond gift cards after the closure

When Bed Bath & Beyond filed for bankruptcy and closed all stores in 2023, gift card holders were left without a clear path to use their cards. The company did not automatically convert balances to cash or transfer them to another retailer. Gift cards issued by Bed Bath & Beyond remain the property of the cardholder, but redeeming them became impossible once the stores shut down.

Some states have unclaimed property laws that may eventually require Bed Bath & Beyond to turn over unused gift card balances to the state if the card goes unused for a set period (usually three to five years, depending on the state). This does not mean your money is lost, but it does mean you may need to file a claim with your state's unclaimed property office if you cannot reach the company.

Contacting Bed Bath & Beyond about your gift card

The company's main customer service phone number was 1-800-BATH-TUB (1-800-228-4882), though availability and routing may have changed since the closure. If that line no longer works, search for "Bed Bath & Beyond gift card customer service" to find any updated contact information the company may have posted.

When you call, explain that you have a gift card and want to know your balance and your options for redemption. The representative may be able to tell you whether the card still holds value and whether there is any way to convert it or use it. Keep your card number and PIN handy, and ask for a reference number or confirmation of your balance in case you need to follow up.

State unclaimed property claims for gift cards

If you cannot reach Bed Bath & Beyond or the company cannot redeem your card, your state's unclaimed property program may hold your balance. Each state maintains a database of unclaimed funds, including unused gift card balances. You can search for your name and any gift cards you own through your state's unclaimed property office, usually run by the state treasurer or comptroller.

To file a claim, visit your state's unclaimed property website and search for your name. If your Bed Bath & Beyond gift card appears in the results, follow the instructions to claim it. You will typically need to provide proof of ownership (such as the gift card itself or a receipt showing you purchased it) and your contact information. Processing times vary by state but usually take several weeks to a few months.

Selling or transferring your gift card

If you do not plan to use your Bed Bath & Beyond gift card and cannot reach the company, you may be able to sell it on a secondary gift card marketplace. Websites like Raise, CardCash, and Gameflip allow people to buy and sell gift cards at a discount. Since Bed Bath & Beyond is no longer in business, your card will likely sell for significantly less than its face value, if it sells at all.

Before listing your card, confirm that the marketplace accepts Bed Bath & Beyond cards and that the balance can still be verified. You will need to provide your card number and PIN to the buyer or the marketplace platform. Only use established, well-reviewed platforms to reduce the risk of fraud.

Frequently Asked Questions

Can I still use my Bed Bath & Beyond gift card anywhere?

No. Bed Bath & Beyond closed all stores in 2023 and does not operate any retail locations or online store where you can redeem the card. The card has no value at other retailers unless you sell it on a secondary marketplace.

What if I lost my gift card number or PIN?

Contact Bed Bath & Beyond customer service with your name and the original purchase information (receipt, email confirmation, or the name of the person who gave it to you). They may be able to look up your card in their system and provide the number and PIN, though this depends on whether the company is still processing such requests.

Is my gift card balance protected if Bed Bath & Beyond goes bankrupt?

Gift card balances are generally not protected in bankruptcy. However, state unclaimed property laws may require the company to turn over unused balances to your state after a set period. You can then claim that money through your state's unclaimed property office.

How long do I have to use my gift card before it expires?

Bed Bath & Beyond gift cards do not expire under federal law, and most states also prohibit expiration dates on gift cards. However, since the company no longer operates, the card cannot be redeemed regardless of its expiration status.

Can I get a refund for my gift card?

Bed Bath & Beyond is not issuing refunds for gift cards. Your options are to contact the company to see if any redemption is possible, search for your balance in your state's unclaimed property system, or sell the card on a secondary marketplace for whatever price a buyer will pay.