Check your Bass Pro Shop gift card balance online or in store

Bass Pro Shop lets you look up your gift card balance three ways: on their website, by phone, or in person at a store. The online method is fastest — you enter your card number and PIN on the Bass Pro Shop website, and your balance appears when ready. If you don't have internet access or prefer to speak with someone, you can call their customer service line or walk into any Bass Pro Shop location and ask an employee to scan your card.

You'll need your gift card number to check the balance any way you choose. The card number is printed on the front of the physical card. If you received a digital gift card by email, the number will be in the email message. Keep this number somewhere safe — anyone with the number and PIN can check or spend your balance.

Key Takeaways

  • Bass Pro Shop gift card balances can be checked on their website, by phone, or at any store location without a fee.
  • You need your card number and PIN to check your balance online; the PIN is usually printed on the back of physical cards or included in digital gift card emails.
  • Online balance checks show your remaining amount when ready and are available 24 hours a day.
  • If you lose your card or forget the PIN, Bass Pro Shop customer service can help you recover your balance if you have proof of purchase.

Checking your balance on the Bass Pro Shop website

Go to the Bass Pro Shop website and look for a "Gift Card Balance" link, usually found in the footer or under a "Customer Service" section. Click the link and you'll see a form asking for your card number and PIN. Enter both pieces of information exactly as they appear on your card, then click the button to check your balance. The website will display your remaining balance in dollars and cents.

This method works for both physical cards and digital gift cards. If you received your gift card by email, copy the card number and PIN from the email and paste them into the website form. The balance check is when ready and free, and you can check as many times as you want without affecting your card.

Calling Bass Pro Shop customer service for your balance

Bass Pro Shop's customer service team can look up your balance over the phone. Call their main customer service number — you can find the current number on the Bass Pro Shop website or on your gift card receipt. Have your card number ready when you call. An employee will ask for the number, look it up in their system, and tell you your balance.

Phone service hours vary, so check the website before calling to confirm they're open. This method is useful if you don't have internet access or if you've lost your PIN and can't check online. Customer service can also help if your card isn't working or if you have questions about where you can use it.

Checking your balance in a Bass Pro Shop store

Walk into any Bass Pro Shop location and ask an employee at the register or customer service desk to scan your gift card. They'll see your balance on their register screen and tell you how much money you have left. This takes less than a minute and requires no phone call or website visit. You don't need your PIN to check your balance in store — the employee just needs to scan the physical card.

This is a good option if you're already at the store and want to know your balance before you shop, or if you prefer face-to-face help. Employees can also answer questions about what items are on sale or whether your card can be used for specific purchases.

What to do if you've lost your PIN or card number

If you have a physical card but can't find the PIN, check your receipt from when you bought the card — the PIN is often printed there. If you don't have the receipt, contact Bass Pro Shop customer service with your card number and they may be able to help you recover or reset your PIN. If you've lost the card itself, call customer service right away with your receipt or proof of purchase. They can freeze the card to prevent someone else from using it and may be able to transfer your balance to a new card.

The faster you report a lost card, the better. Keep your receipt in a safe place for this reason. If you bought the card as a gift and don't have the receipt, the person who received it should contact customer service with any proof they have, such as an email confirmation or the original gift message.

Using your balance when you shop

When you're ready to spend your gift card balance, you can use it at any Bass Pro Shop store or on their website. In store, hand your card to the cashier at checkout and they'll process it like any other payment method. Online, enter your card number and PIN in the payment section of your order. Your balance will be applied to your purchase, and any remaining amount stays on the card for future use.

Bass Pro Shop gift cards don't expire, so you can use your balance whenever you want. If your purchase is more than your card balance, you'll need to pay the difference with another payment method. If your purchase is less than your balance, the remaining amount stays on your card.

Frequently Asked Questions

Can I check my Bass Pro Shop gift card balance without the PIN?

Online, you need both the card number and PIN. In store or by phone, you only need the card number — an employee can look it up without the PIN. If you've lost your PIN, the in-store or phone method is your best option.

Do Bass Pro Shop gift cards expire?

No, Bass Pro Shop gift cards do not expire. You can use your balance at any time, and the money stays on the card until you spend it.

What if my gift card balance shows zero but I haven't used it?

Contact Bass Pro Shop customer service right away. Provide your card number and receipt if you have it. They can investigate whether there was an error or unauthorized use and help restore your balance if needed.

Can I transfer my Bass Pro Shop gift card balance to another card?

Bass Pro Shop does not allow direct transfers between cards. However, if your card is lost or damaged, customer service may be able to issue you a new card with the same balance if you provide proof of the original purchase.

Is there a fee to check my gift card balance?

No, checking your balance is free whether you do it online, by phone, or in store. Bass Pro Shop does not charge for balance inquiries.