Check your IKEA gift card balance online or in store

You can look up your IKEA gift card balance in three ways: on the IKEA website, through the IKEA mobile app, or by asking a cashier at any IKEA store. The online and app methods take about a minute and don't require you to be near a store. You'll need your gift card number and the PIN on the back of the card.

IKEA gift cards work at any IKEA location in the United States, and your balance is the same whether you check it online, on the app, or in person. The balance never expires, so you can use the card whenever you're ready.

Key Takeaways

  • You can check your balance on ikea.com, the IKEA app, or by visiting any IKEA store and asking a cashier.
  • You'll need the 16-digit card number and the 4-digit PIN printed on the back of your physical gift card.
  • IKEA gift card balances do not expire and work at any IKEA store in the United States.
  • If your card is damaged or lost, contact IKEA customer service with your card number and they can look up your balance and issue a replacement.

How to check balance on the IKEA website

Go to ikea.com and look for the gift card balance checker, usually found in the footer or under the customer service section. Click on "Check Gift Card Balance" or a similar link. You'll see a box asking for your card number and PIN.

Enter the 16-digit number on the front of your card and the 4-digit PIN on the back. The website will display your remaining balance when ready. Write down the balance or take a screenshot if you want to keep a record.

How to check balance in the IKEA mobile app

read the IKEA app from the Apple App Store or Google Play Store if you don't have it already. Open the app and look for a menu option labeled "Gift Cards" or "Account." Tap on "Check Balance" or "View Gift Card Balance."

Enter your card number and PIN the same way you would on the website. The app will show your balance right away. You can also save your gift card to the app so you don't have to enter the number each time.

How to check balance in an IKEA store

Walk up to any checkout counter or customer service desk at an IKEA store and tell the cashier you want to check your gift card balance. Hand them your card. They will scan it or enter the number into their register and tell you the balance out loud.

This method works even if you don't have the PIN with you, since the cashier can look it up by scanning the card. It's the fastest option if you're already shopping and want to know how much you have left to spend.

What to do if your gift card is lost or damaged

If your card is lost, stolen, or too damaged to read, contact IKEA customer service by phone or through the website. Have your card number ready if you can find it. If you don't have the number, IKEA can sometimes look it up using the original purchase receipt or the email address the card was registered to.

Once IKEA confirms your card number and balance, they can issue a replacement card with the same balance transferred to it. This process usually takes a few business days. Keep your replacement card in a safe place, and consider taking a photo of the card number and PIN for your records.

Using your balance when you shop

When you're ready to spend your balance, bring your physical gift card to any IKEA store or use it online at ikea.com. At the register, hand the card to the cashier and they'll scan it like a credit card. Online, enter your card number and PIN at checkout under payment methods.

Your balance will be deducted from the purchase. If your purchase is more than your card balance, you'll need to pay the difference with another payment method. If your purchase is less than your balance, the remaining amount stays on the card for future use.

Frequently Asked Questions

Do IKEA gift cards expire?

No. IKEA gift cards do not have an expiration date. You can use your balance whenever you want, even if years pass between when you receive the card and when you use it.

Can I use my IKEA gift card online?

Yes. You can use your IKEA gift card on ikea.com by entering the card number and PIN at checkout. The process is the same as using it in a physical store.

What if I forgot my PIN?

You can check your balance without the PIN by visiting an IKEA store and asking a cashier to scan your card. Online and in the app, you'll need the PIN. If you can't find it, contact IKEA customer service and they can help you recover it or issue a replacement card.

Can I transfer my IKEA gift card balance to someone else?

No. IKEA gift cards are not transferable once issued. The balance is tied to that specific card. If you want to give the card to someone else, you can hand them the physical card and they can use it, but you cannot move the balance to a different card.

What if my balance shows zero but I haven't used the card?

Contact IKEA customer service right away. A zero balance could mean the card was used without your knowledge, or there may be a system error. IKEA can review the transaction history on your card and help resolve the issue.