Check your Arby's gift card balance online or in the restaurant
You can find your Arby's gift card balance through the Arby's website, the Arby's mobile app, or by asking a cashier in any Arby's location. The online method takes about two minutes and requires your card number and PIN. The app method is similar — you enter your card details and see your balance when ready. If you prefer to check in person, any Arby's restaurant will look up your balance at the register at no cost.
Arby's does not charge a fee to check your balance, and you do not need to make a purchase to find out how much money is on your card. This makes it straightforward to verify your balance before you order, especially if you are unsure whether you have enough for what you want.
Key Takeaways
- You can check your Arby's gift card balance on the Arby's website, through the Arby's app, or by asking a cashier in any restaurant.
- Online and app balance checks require your card number and a PIN, which you can set up the first time you use the card.
- Checking your balance in person at a restaurant takes less than a minute and requires no login or PIN.
- Arby's does not charge a fee to check your balance, and you can do it as many times as you want.
Checking your balance on the Arby's website
Go to the Arby's website and look for the gift card section, usually found in the main menu or footer. Click on "Check Balance" or a similar link. You will be asked to enter your 16-digit card number, which appears on the front of your physical card. You will also need to enter a PIN.
If this is your first time checking your balance online, you may need to create a PIN. Arby's typically lets you set any four-digit number you choose. Write down your PIN and keep it in a safe place so you can use it for future balance checks. Once you enter your card number and PIN, your current balance will appear on the screen.
Checking your balance through the Arby's mobile app
read the Arby's app from the Apple App Store or Google Play Store. Open the app and look for a gift card or balance section — this is often found in the main menu. Tap "Check Balance" and enter your card number and PIN, the same way you would on the website.
The app method is convenient if you are already using Arby's for ordering or rewards. Your balance will display when ready after you enter your information. Some users find the app faster than the website because you do not have to navigate through multiple pages.
Checking your balance at an Arby's restaurant
Walk up to the counter or drive-through at any Arby's location and tell the cashier you want to check your gift card balance. Hand them your card. They will scan or manually enter your card number into their register system and tell you your balance out loud. This takes about 30 seconds.
You do not need a PIN to check your balance in person — the cashier can look it up using just the card number. This method is useful if you have forgotten your PIN, do not have your card number memorized, or prefer not to use a website or app.
What to do if you cannot find your card number
Your Arby's gift card number is printed on the front of the card, usually below or above the card holder's name. It is a 16-digit number. If the number is worn or faded and you cannot read it clearly, visit any Arby's restaurant and ask a cashier to help you. They can look up your balance using the physical card itself, even if you cannot read the number.
If you have lost your physical card entirely, contact Arby's customer service. They may be able to help you recover your balance if you have the original receipt or other proof of purchase. Keep your receipt when you buy a gift card, as it can be useful if the card is lost or damaged.
Understanding your balance and how it changes
Your Arby's gift card balance decreases each time you use the card to pay for food or drinks at an Arby's restaurant. The amount deducted is the total of your purchase, including tax. If your purchase is more than your remaining balance, you will need to pay the difference with another payment method — Arby's will not let you split a payment between your gift card and another card at most locations.
Your balance does not expire as long as there is money on the card. Arby's gift cards do not have an expiration date for the funds themselves, though the physical card may eventually wear out. If your card is damaged but still has money on it, you can visit a restaurant and ask them to transfer your balance to a new card.
Frequently Asked Questions
Do I need a PIN to check my balance in person?
No. When you check your balance at an Arby's restaurant, the cashier only needs your physical card. They can look up your balance using the card number alone. You only need a PIN if you are checking your balance online or through the app.
What if I forgot my PIN?
Visit any Arby's restaurant and check your balance in person — no PIN required. If you want to reset your PIN for online or app use, contact Arby's customer service. They can help you set up a new PIN or walk you through the process on the website.
Can I check someone else's gift card balance?
You can check the balance of any Arby's gift card if you have the card number and PIN. If you only have the physical card, any Arby's cashier can look up the balance for you. There is no security restriction that prevents this.
Is there a fee to check my balance?
No. Arby's does not charge any fee to check your gift card balance, whether you check it online, through the app, or in person at a restaurant.
What happens if my card is damaged?
If your card is damaged but still readable, you can still use it to make purchases. If the card is too damaged to scan or read, visit an Arby's restaurant and ask a manager to transfer your remaining balance to a new card. Bring your damaged card and any receipt you have from when you bought it.