Check your balance online, in the Wallet app, or by phone

You can see how much money is left on your Apple Gift Card in three ways: through Apple's website, inside the Wallet app on your iPhone or iPad, or by calling Apple Support. The fastest method is usually the website, which shows your balance in seconds without needing to install anything. The Wallet app works if you've already added the card to your phone. Calling Apple Support takes longer but works if you don't have internet access or prefer speaking to someone.

Each method requires your gift card number — the 16-digit code on the back of the physical card, or the code Apple sent you by email if you bought a digital card. You'll also need the PIN, which is a four-digit number printed on the back of physical cards or included in the email for digital cards.

Key Takeaways

  • Visit checkgiftcardbalance.apple.com and enter your 16-digit card number and four-digit PIN to see your balance when ready.
  • Open the Wallet app on your iPhone or iPad, tap your Apple Gift Card, and scroll down to see the remaining balance.
  • Call Apple Support at 1-800-MY-APPLE (1-800-692-7753) and have your card number and PIN ready.
  • Your balance updates when ready after you spend money, so you can check again right after a purchase to confirm the deduction.

Checking balance on Apple's website

Go to checkgiftcardbalance.apple.com in any web browser. Enter your 16-digit Apple Gift Card number in the first field. The number appears on the back of a physical card or in the email receipt for a digital card. Then enter your four-digit PIN in the second field — this is also on the back of the physical card or in the email.

Click the button to check your balance. The page will display your remaining balance in US dollars. This method works on any device with internet access: a computer, phone, or tablet. You don't need an Apple ID or iTunes account. The balance shown is current as of that moment.

Checking balance in the Wallet app

If you've already added your Apple Gift Card to the Wallet app on your iPhone or iPad, you can see the balance without entering your PIN again. Open the Wallet app and tap the Apple Gift Card. Scroll down on the card details screen — your remaining balance appears near the bottom. The app updates automatically after you make a purchase, so the balance you see reflects your most recent transactions.

This method only works if the card is already in your Wallet. If you haven't added it yet, you can do so by opening Wallet, tapping the plus sign, and following the prompts to scan or manually enter your card number and PIN. After that, the balance will be visible in the app.

Checking balance by phone

Call Apple Support at 1-800-MY-APPLE, which is 1-800-692-7753. Have your 16-digit card number and four-digit PIN ready. A representative will look up your balance and tell you the amount over the phone. This method takes longer than the website or app but doesn't require internet access or a device you can use to enter information online.

Apple Support is available seven days a week. Wait times vary depending on call volume. If you're calling from outside the United States, you can find your country's support number on Apple's website.

What to do if you can't find your PIN

The four-digit PIN is printed on the back of physical Apple Gift Cards, usually near the bottom. For digital cards, Apple sends the PIN in the same email as the card number. Check your email inbox and spam folder if you received a digital card.

If you have a physical card and the PIN is worn off or illegible, call Apple Support at 1-800-MY-APPLE. They can verify your identity using the card number and other information, then provide your PIN or help you check your balance another way. If you received a digital card and lost the email, you may be able to retrieve it from your email provider's archive or contact the person who sent it to you.

Understanding what your balance means

Your Apple Gift Card balance is the amount of money available to spend on the Apple Store, iTunes, Apple Music, iCloud storage, Apple TV+, and other Apple services. The balance is in US dollars if you're in the United States, or in your local currency if you're in another country. One dollar of balance equals one dollar of spending power — there are no fees or expiration dates that reduce the balance over time.

When you make a purchase using your gift card, the amount is deducted from your balance when ready. If your purchase costs more than your remaining balance, you'll need to add another payment method for the difference. You can check your balance again right after a purchase to confirm the new amount.

Frequently Asked Questions

Does my Apple Gift Card balance expire?

No. Apple Gift Cards do not expire, and there are no monthly fees that reduce your balance. Your balance remains available to spend whenever you choose, for as long as you own the card.

Can I check my balance without the PIN?

No. All three methods — the website, the Wallet app, and phone support — require your four-digit PIN to confirm you own the card. The PIN protects your balance from being checked by someone else who has your card number.

Why does my balance show differently on the website than in my Wallet app?

This usually means one of them hasn't updated yet. Balances can take a few minutes to sync across Apple's systems after a purchase. Wait a few minutes and check again. If the difference persists, call Apple Support to confirm which balance is correct.

Can I check the balance of someone else's gift card?

Only if you have both their 16-digit card number and their four-digit PIN. Without the PIN, you cannot check the balance. If someone gave you a gift card, they should provide both the number and PIN so you can check and use it.

What if my card number or PIN is wrong?

The website will show an error message if either one is incorrect. Double-check that you've entered all 16 digits of the card number and all four digits of the PIN exactly as they appear. If you're still getting an error after checking twice, call Apple Support — they can verify the card information and help you troubleshoot.