Check your balance online through Your Account
The fastest way to see how much money is on your Amazon gift card is to log into your Amazon account and look at your gift card balance in the settings. Go to amazon.com, sign in with your email and password, and click on the account icon in the top right corner. Select Your Account from the dropdown menu.
Once you're in Your Account, look for a section called Gift cards or Gift card balance — the exact name varies slightly depending on whether you're on a computer or phone. Click on it, and you'll see the total amount of money loaded onto any gift cards connected to that account. If you've added multiple gift cards, each one will show its own balance separately.
This method works whether you received a physical card, a digital code sent by email, or a gift card you bought yourself. As long as the code has been redeemed to your account, the balance appears here.
Key Takeaways
- Your Amazon gift card balance shows up in Your Account under the Gift cards section once you've redeemed the code to your account.
- You can check your balance on any device — computer, phone, or tablet — as long as you're signed into your Amazon account.
- If you haven't redeemed the code yet, you'll need to enter it first before the balance appears in Your Account.
- Amazon does not charge fees to hold a gift card balance, and the money does not expire once it's been added to your account.
Redeem a gift card code before checking the balance
If someone gave you a gift card code but you haven't entered it into your account yet, you need to redeem it first. The balance won't show up in Your Account until the code is registered. Go to amazon.com/gc/redeem and sign in to your account.
Enter the code exactly as it appears on the card or in the email. Amazon will add the amount to your account when ready. Once it's redeemed, the balance shows up in Your Account and you can spend it on anything Amazon sells — books, electronics, groceries, subscriptions, or anything else.
Keep the original code or email in case you need to contact Amazon customer service about the transaction. Amazon can look up the code if there's ever a question about when it was redeemed or how much it was worth.
Check your balance on the Amazon app
If you use the Amazon shopping app on your phone or tablet, you can check your gift card balance without opening a web browser. Open the app and tap the account icon at the bottom right of the screen (it looks like a person's head and shoulders). Scroll down and tap Your Account.
From there, look for Gift cards or Manage gift cards and tap it. Your current balance will display on the screen. The app shows the same information as the website, so you'll see the exact same balance either way.
What happens when you use your gift card balance
When you place an order on Amazon, the site automatically uses your gift card balance first before charging any other payment method. You don't have to do anything special — just add items to your cart and check out normally. At checkout, you'll see your gift card balance listed as a payment option.
If your order costs more than your gift card balance, Amazon will ask you to add another payment method (a credit card, debit card, or bank account) to cover the rest. If your order costs less than your balance, the leftover amount stays in your account for future purchases.
You can also use your gift card balance to pay for Amazon Prime membership, Kindle books, or digital content. The balance works the same way across all Amazon services.
Gift card balance does not expire
Once you've redeemed a gift card code to your Amazon account, the money stays there indefinitely. Amazon does not set an expiration date on gift card balances, and there are no monthly fees or inactivity charges that reduce the amount.
This means you can check your balance whenever you want and use it whenever you're ready. There's no rush to spend it, and you won't lose money just by waiting.
Contact Amazon if your balance seems wrong
If you redeemed a gift card but the balance doesn't match what you expected, or if the balance has changed without you making a purchase, contact Amazon customer service. Go to amazon.com/contact-us, select the issue that matches your situation (usually Gift cards), and choose how you want to reach them — by phone, email, or chat.
Have the original gift card code or the email confirmation ready when you contact them. Amazon can look up the transaction and see exactly when the code was redeemed and for how much. If there's an error, they can correct it or reissue the balance to your account.
Frequently Asked Questions
Can I check my Amazon gift card balance without logging in?
No. You must be signed into your Amazon account to see your gift card balance in Your Account. This protects your balance from being visible to anyone else. If you've forgotten your password, use the "Forgot password" link on the sign-in page to reset it.
What if I have a physical gift card and don't know the code?
The code is printed on the back of the card, usually in small text. If the code is worn off or unreadable, contact Amazon customer service with the card itself or the receipt showing when it was purchased. They can look up the code using that information.
Does my gift card balance show up in my Amazon account right away after I redeem it?
Yes. Once you enter the code at amazon.com/gc/redeem and click the button to redeem it, the balance appears in Your Account when ready. You can start using it right away.
Can I transfer my gift card balance to someone else?
No. Once a gift card code is redeemed to your account, the balance is tied to that account and cannot be moved or transferred. If you want to give money to someone else, you would need to purchase a new gift card for them instead.
What if I lost my gift card before redeeming it?
If you have the original code written down, the receipt, or the email confirmation, contact Amazon customer service with that information. They can help you redeem it to your account. If you don't have any record of the code, Amazon may not be able to recover it.