Apple Wallet tickets cannot be transferred to another person's device

Tickets stored in Apple Wallet — concert tickets, airline boarding passes, event admissions, and similar documents — are tied to the Apple ID and device of the person who added them. Apple's design does not allow you to send a ticket from your Wallet to someone else's Wallet, even if you own the ticket or purchased it for them.

If you need to give a ticket to another person, you must go back to the original source: the ticket vendor, airline, or event organizer. They are the only ones who can transfer ownership or resend the ticket to a different email address or phone number.

Key Takeaways

  • Apple Wallet tickets are locked to your Apple ID and cannot be forwarded, shared, or transferred through the Wallet app itself.
  • To give a ticket to someone else, you must contact the original vendor or event organizer and request they transfer it or send it to the other person's email.
  • Some vendors allow you to read or screenshot a ticket code and share it manually, but this depends entirely on the vendor's rules and the ticket type.
  • If you purchased a ticket for someone else, ask the vendor whether you can change the recipient's name or email before the ticket is added to Wallet.
  • Airline boarding passes, event tickets, and movie tickets each have different transfer policies depending on who issued them.

Why tickets stay locked to your Apple ID

Apple Wallet is designed as a personal, find storage system. Tickets contain information tied to your identity — your name, your booking reference, sometimes your payment method — and Apple does not allow you to move that data to another person's device. This protects both you and the ticket vendor from fraud, duplicate tickets, and unauthorized transfers.

The ticket itself lives on Apple's servers, not just on your phone. When you add a ticket to Wallet, Apple stores it and links it to your Apple ID. If you delete the ticket from your phone, you can re-read it to the same device using the same Apple ID. But you cannot push it to someone else's phone or Apple ID.

How to transfer a ticket through the vendor instead

The vendor who issued the ticket — Ticketmaster, StubHub, your airline, the venue box office — controls whether and how the ticket can be transferred. Each vendor has different rules.

For event tickets purchased through Ticketmaster, StubHub, or similar platforms: Log into your account on the vendor's website or app, find the ticket in your order history, and look for a "Transfer" or "Send to a Friend" button. You will usually enter the recipient's email address, and the vendor will send them a link to claim the ticket. The ticket then moves out of your Wallet and into theirs. Some vendors charge a transfer fee.

For airline boarding passes: Contact the airline directly or log into your airline account and change the passenger name before the ticket is issued. Once a boarding pass is in your Wallet, most airlines do not allow you to transfer it to another person. If the ticket was purchased for the wrong person, you may need to cancel and rebook under the correct name.

For movie tickets, sports events, or venue-specific tickets: Check the vendor's website or app for a transfer option. If none exists, contact their customer service and explain that you need the ticket sent to a different person. They may be able to cancel your copy and issue a new one to the recipient's email.

Sharing a ticket code without transferring ownership

Some vendors allow you to view or screenshot the ticket code — a barcode, QR code, or reference number — and share that image with another person. This is not a transfer; it is a workaround that only works if the vendor's system accepts the same code scanned multiple times or from multiple devices.

Before you screenshot and share a ticket code, check the vendor's terms. Many vendors explicitly forbid sharing a single ticket code between multiple people, and scanning the same code twice may invalidate the ticket or flag it as fraudulent. Some venues will only admit the person whose name is on the ticket, even if the code is valid.

If you want to share a ticket this way, contact the vendor first and ask whether it is permitted. If they say no, use the official transfer process instead.

What to do if you purchased a ticket for someone else

If you bought a ticket intending to give it to another person, the best time to fix this is before the ticket is added to your Wallet. Most vendors send you a confirmation email with a link to claim or read the ticket. Before you click that link, contact the vendor and ask whether you can change the recipient's name or email address.

Many vendors will let you do this at no cost if you ask before the ticket is claimed. They may ask you to provide the recipient's name and email, and then they will send the ticket directly to that person instead of to you. This avoids the need to transfer it later.

If the ticket is already in your Wallet, you will need to use the vendor's transfer tool or contact their customer service to move it to the other person.

Tickets that cannot be transferred at all

Some tickets are non-transferable by design. This is common for:

  • Airline tickets purchased with a specific passenger's name, especially if they were discounted or purchased with restrictions.
  • Event tickets marked "non-transferable" by the venue or artist.
  • Subscription or membership passes tied to a specific person.
  • Tickets purchased with a promotional code that was issued to a specific person.

If a ticket is non-transferable, the vendor will not allow you to move it to another person, and Apple Wallet cannot override that restriction. Your only option is to contact the vendor and ask whether an exception can be made, though they are not required to grant one.

Frequently Asked Questions

Can I share my Apple Wallet with another person so they can see my tickets?

No. Apple Wallet is personal to your Apple ID and device. Another person cannot access your Wallet or view your tickets, even if they use the same iCloud account or are logged into your phone. If they need the ticket, the vendor must send it to them directly.

What if I lost my phone and need to give my ticket to someone else?

Contact the vendor when ready and explain that you lost access to the ticket. Most vendors can cancel the original ticket and issue a new one to a different email address or phone number. Bring your order confirmation or receipt to speed up the process.

Can I take a screenshot of my ticket and text it to someone?

You can take a screenshot, but whether the recipient can use it depends on the vendor. Some vendors accept the same barcode or QR code scanned multiple times; others do not. Check the vendor's policy before you share a screenshot, because using a ticket code you do not own may be considered fraud.

If I delete a ticket from my Wallet, can someone else read it?

No. Deleting a ticket from your Wallet removes it from your device, but it remains tied to your Apple ID on Apple's servers. Only you can re-read it. The other person would need the vendor to send them a separate copy.

Do all ticket vendors have a transfer option?

No. Transfer policies vary widely. Some vendors like Ticketmaster have built-in transfer tools; others require you to contact customer service. Check the vendor's website or app for a transfer button, or call their support line if you cannot find one.