You can't transfer a ticket directly from Apple Wallet to another person's phone
Apple Wallet stores tickets—concert passes, airline boarding passes, event admissions, and similar documents—but the app does not have a built-in transfer or sharing feature. If you need someone else to have the ticket, you have three practical routes: send them the original confirmation email or file, have them add it to their own Wallet from that source, or use the ticket provider's own app or website to transfer it.
The method that works depends on what kind of ticket it is and whether the ticket provider allows transfers at all. Some venues and airlines let you move a ticket to another person's name or account; others do not. Your first step is always to check the ticket provider's rules, not Apple's, because Apple Wallet is just a display tool—the provider controls whether the ticket can move.
Key Takeaways
- Apple Wallet cannot transfer tickets between phones; you must use the original ticket provider's website or app to move a ticket to someone else.
- Most airlines, concert venues, and event platforms have their own transfer process, often found in your account under "Manage Ticket" or "Transfer Ticket".
- If the provider allows transfers, you typically enter the recipient's email address and they receive a link to add the ticket to their own account or Wallet.
- Some tickets are non-transferable by design; check the fine print on your confirmation email or the provider's terms before assuming you can move it.
- If you have only the Wallet version and no access to the original provider account, contact the ticket issuer's customer service for help.
Find the ticket provider's transfer option
The ticket provider—the airline, venue, or ticketing platform that issued the ticket—controls whether and how you can transfer it. Apple Wallet is only storing a copy. To move the ticket, log into the provider's website or app using the account that purchased the ticket.
Look for a button or menu labeled "Manage Ticket," "Transfer," "Share," or "Send to Another Person." This is usually on the order confirmation page, in your account history, or in a dedicated app section. Airlines like United and Delta have transfer options in their apps under "Manage Reservations." Ticketmaster and similar platforms have a "Transfer Ticket" link on the event page or in your account.
If you cannot find a transfer option, the ticket may be non-transferable. Check the original confirmation email for terms like "non-transferable," "personal use only," or "ID required at entry." If it says the ticket cannot be transferred, you will need to contact the provider's customer service to explore other options.
Use the provider's transfer process to send the ticket
Once you locate the transfer option, the provider will ask for the recipient's email address. Enter it and submit. The recipient will receive an email with a link to claim the ticket. They click the link, create or log into an account with that provider if needed, and the ticket moves to their account.
The recipient can then add the ticket to their own Apple Wallet by opening the provider's app or website and selecting "Add to Wallet" or a similar button. This creates a new Wallet entry on their phone with the same ticket information.
The timeline varies. Some transfers happen when ready; others take a few hours or up to a business day. If the event is soon, transfer early and confirm the recipient has received and added the ticket before the event date.
What to do if the provider doesn't allow transfers
Some tickets are locked to the original purchaser for security or venue policy reasons. This is common for high-demand events, resale-restricted shows, or tickets that require ID verification at entry. If the provider's website says the ticket cannot be transferred, you have limited options.
Contact the ticket provider's customer service and explain your situation. Some will make exceptions or offer alternatives like adding an authorized guest to the ticket or issuing a new ticket in the recipient's name. Be prepared to provide proof of purchase and the recipient's details.
If the provider cannot help, you may need to attend the event yourself or explore the provider's resale platform if one exists. Ticketmaster, for example, has a resale feature for some events. Check the original confirmation email or the event page for resale options.
Send the original confirmation email instead
If you cannot access the provider's transfer tool or the transfer fails, you can forward the original confirmation email to the recipient. This email contains the ticket details and often a link or code they can use to add the ticket to their own account.
The recipient opens the email, clicks "Add to Wallet" or the provider's link, and follows the prompts to add it to their phone. This works best when the ticket is not yet in your Wallet—if you have already added it to Wallet, the confirmation email is still the easiest way for someone else to get their own copy.
This method does not remove the ticket from your Wallet, so you will both have access to the same ticket information. If the event requires only one person to attend, clarify with the recipient that only one of you should present the ticket at entry.
Remove the ticket from your Wallet after transfer
Once the recipient has the ticket in their own account or Wallet, you can remove it from yours to avoid confusion. Open Apple Wallet, find the ticket, swipe left (on iPhone) or right-click (on Mac), and select "Remove."
Removing it from Wallet does not cancel the ticket or affect the recipient's copy. It straightforward deletes the display from your phone. If you need to reference the ticket details later, you can always log back into the provider's website or app to view your account history.
Frequently Asked Questions
Can I screenshot a ticket from Apple Wallet and send it to someone else?
A screenshot shows the ticket details but may not work at entry if the venue scans a barcode or QR code. The barcode in a screenshot is often a static image that cannot be scanned properly. It is safer to use the provider's official transfer process so the recipient gets a live, scannable version in their own account.
What if I don't have the original confirmation email anymore?
Log into the ticket provider's website or app with your account and find the order in your history. You can usually view the ticket details, re-send the confirmation email to yourself, or use the provider's transfer tool directly from there. If you cannot access your account, contact the provider's customer service with your order number or the email address you used to purchase.
Can the recipient add my Wallet ticket to their phone without me transferring it?
No. They cannot scan or copy your Wallet ticket to their own phone. They need the original confirmation email, a direct transfer from the provider, or a resale link. If you only have the Wallet version, forward them the confirmation email or contact the provider to initiate a proper transfer.
What happens if both of us have the same ticket in our Wallets?
Only one person can use the ticket at entry. If you both show up with the same ticket, the venue will scan one and reject the other. Make sure only the person attending the event has the active ticket in their Wallet, and remove it from yours once the transfer is complete.
Do I need to delete the ticket from Apple Wallet before transferring it?
No. You can transfer the ticket through the provider's system while it is still in your Wallet. Once the recipient has claimed it in their account, you can remove it from your Wallet if you wish, but it is not required for the transfer to work.