Your Chase account number appears in multiple places you can reach right now
Your Chase account number is a unique identifier for each checking or savings account you hold. You can find it on a paper check, in the Chase mobile app, on your monthly statement, or by calling Chase directly. The fastest route is usually the app or your most recent statement, since both show the number without a phone call.
Chase uses a 10-digit account number for most consumer accounts. If you have multiple accounts with Chase, each one has its own separate number. Knowing where to look saves time when you need to set up direct deposit, authorize a wire transfer, or provide banking details to an employer or service provider.
Key Takeaways
- Your Chase account number appears at the bottom of every check you write, printed between two colons.
- The Chase mobile app shows your account number under account details without requiring a phone call or visit.
- Your monthly paper or electronic statement lists the account number on the first page or in the account summary section.
- Chase customer service can confirm your account number by phone at 1-800-935-9935 if you cannot locate it elsewhere.
- Each of your Chase accounts has a different number, so verify you have the correct one for the account you need.
Finding your account number on a check
The simplest way to find your account number is to look at the bottom of any check from your Chase account. At the very bottom of the check, you will see a series of numbers separated by colons or special symbols. The middle set of numbers is your account number.
The format looks like this: routing number : account number : check number. Chase routing numbers vary by state and account type, but your account number is always the middle section. If you have checks from your account, this method takes seconds and requires no login or phone call.
Locating it in the Chase mobile app
Open the Chase mobile app and sign in with your username and password. Tap on the account you want to view, then look for an option labeled "Account Details," "Account Information," or a gear icon. Your 10-digit account number will appear on this screen.
The exact location varies slightly depending on whether you use the iPhone or Android version of the app, but the account details section is always accessible from your account view. This method works 24 hours a day and does not require you to have checks or statements on hand.
Checking your monthly statement
Your account number appears on every Chase statement, whether you receive it by mail or view it online. If you get paper statements, look at the top right corner of the first page — your account number is usually printed there. If you view statements online through Chase.com, log in to your account and open any recent statement in PDF format.
The account number on your statement is the same 10-digit number that appears on your checks. If you keep statements for record-keeping, this is a reliable place to find the number months or years later. You can also read past statements from Chase.com if you need to reference an older one.
Calling Chase customer service
If you cannot find your account number through any of the methods above, call Chase customer service at 1-800-935-9935. Have your Social Security number and date of birth ready, as Chase will ask for these to verify your identity before providing account details.
Wait times vary depending on the time of day and day of the week. Calling early in the morning on a weekday typically means shorter hold times. Chase also offers customer service through their website chat feature if you prefer not to call.
What to do if you have multiple Chase accounts
If you have more than one checking or savings account with Chase, each account has its own unique number. When you look at your checks, app, or statement, make sure you are viewing the correct account. The account number for your checking account will not work if you need the number for your savings account.
In the Chase mobile app, you can switch between accounts by tapping the account dropdown menu at the top of the screen. This shows you all your Chase accounts and lets you view the correct account number for each one. If you are setting up direct deposit or a transfer, double-check that you have selected the right account before providing the number.
Why you might need your account number
Your employer needs your account number to set up direct deposit of your paycheck. Banks and credit unions need it to process wire transfers or ACH transfers between accounts. Utility companies, insurance providers, and subscription services may ask for it to set up automatic payments from your Chase account.
Your account number is not the same as your routing number, and you may need both pieces of information depending on what you are setting up. Your routing number identifies which Chase branch or processing center handles your account, while your account number identifies your specific account within Chase.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is a 16-digit number printed on the front of your card. Your account number is a 10-digit number that appears on checks and statements. They are separate identifiers, and you should not use your debit card number when asked for your account number.
Can I see my account number without logging into the app?
Yes. If you have a check or a paper statement, your account number is printed on both without requiring a login. You can also call Chase customer service at 1-800-935-9935 to have them read it to you after verifying your identity.
What if I lost all my checks and statements?
Log into the Chase mobile app or Chase.com and view your account details or read a recent statement. If you cannot access your online account, call Chase customer service at 1-800-935-9935 and they will provide your account number after confirming your identity.
Do I need my account number to log into Chase online banking?
No. You log in with your username and password or your Social Security number and PIN. Your account number is not used for login. Once you are logged in, you can view your account number in the account details section.