Chase branches keep standard business hours, but they vary by location and day of the week
Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., though some locations stay open until 7 p.m. Saturday hours typically run from 9 a.m. to 1 p.m., and most branches are closed on Sundays. However, these times are not the same everywhere — a Chase branch in a shopping center may have different hours than one in a downtown office building, and holiday schedules change the pattern.
The fastest way to check if your specific branch is open today is to visit Chase.com, use the Chase mobile app, or call the branch directly. Each method takes less than a minute and gives you the exact hours for that location.
Key Takeaways
- Chase branches typically open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- You can find your branch's hours on Chase.com by entering your zip code or address into the branch locator.
- The Chase mobile app shows branch hours, holiday closures, and whether the ATM is available when the branch is closed.
- Calling your branch directly is the most reliable way to confirm hours if you need to visit today.
- Chase branches are typically closed on Sundays and major holidays, though ATMs remain available 24/7.
Using the Chase website to find branch hours
Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually near the top of the page. Enter your zip code, city, or street address. Chase will show you all nearby branches with their hours for today and the rest of the week.
The website also displays whether each branch has a drive-through, which services are available (like notary or safe deposit boxes), and whether an ATM is outside the building for after-hours use. If you see a branch listed but the hours look unusual, that often means the location has reduced hours that day or is observing a holiday.
Checking hours in the Chase mobile app
Open the Chase app on your phone and tap the menu icon (usually three horizontal lines). Select "Locations" or "Find a Branch." Enter your location or allow the app to use your current location. The app will show nearby branches with their hours for today.
The app also lets you see which services each branch offers and whether it's currently open or closed. If a branch is closed, the app will tell you the next time it opens. You can also set a favorite branch so you don't have to search every time.
Calling your branch directly
If you want to confirm hours before you leave, call the branch. You can find the phone number on Chase.com or in the app. A staff member can tell you the exact hours today and whether the service you need is available.
This is especially useful if you need something specific — like to speak with a loan officer or use a safe deposit box — because some services have their own hours within the branch. A quick call prevents a wasted trip.
Chase ATM access when the branch is closed
Chase ATMs are available 24/7, even when the branch itself is closed. You can withdraw cash, deposit checks, transfer money, and check your balance at any time. Most Chase branches have an ATM in the lobby or outside the building that you can use with your debit card.
If you need to deposit cash or checks after hours, look for a branch with an external ATM or a 24-hour vestibule. Not all locations have these, so check the branch details on Chase.com or the app to see what's available at your nearest location.
Holiday closures and reduced hours
Chase branches close on major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on the state or region. On the day before or after a holiday, some branches may have reduced hours.
The Chase website and app show holiday closures in advance. If you're planning to visit around a holiday, check a few days ahead to confirm the branch will be open. ATMs remain available on holidays, so you can still withdraw cash or deposit checks.
What to do if your branch is closed
If your regular branch is closed and you need to handle banking in person, use the branch locator to find another Chase location nearby that is open. Most Chase branches can handle the same services, so you can visit a different location for the day.
For many tasks — like transferring money, paying bills, or checking your balance — you can use the Chase app or website instead of visiting a branch. If you need to deposit a check, you can use mobile check deposit in the app, which takes a photo of the front and back of the check. For cash deposits, you'll need to visit an open branch or use a Chase ATM that accepts cash deposits.
Frequently Asked Questions
Are Chase branches open on Saturday?
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., though some locations may have different hours. Check your specific branch on Chase.com or the app to confirm, because hours vary by location.
Can I do my banking at any Chase branch?
Yes, you can visit any Chase branch to handle most services like deposits, withdrawals, and account questions. However, if you need something specific like a safe deposit box or notary service, confirm that branch offers it before you go.
What if I need to bank outside of branch hours?
Use the Chase app or website to handle transfers, bill payments, and balance checks. For deposits, use mobile check deposit in the app or visit a Chase ATM. ATMs are available 24/7 for cash withdrawals and some deposits.
Do Chase branches have different hours during the week?
Yes, some branches have different hours on different days. Weekday hours are typically 9 a.m. to 5 or 6 p.m., Saturday hours are usually 9 a.m. to 1 p.m., and most branches are closed Sunday. Check your branch's specific schedule on Chase.com or the app.
How do I know if my branch is closed for a holiday?
The Chase website and app show holiday closures for each branch. You can also call the branch directly to confirm. Major holidays like Thanksgiving and Christmas always close Chase branches, though ATMs remain available.