How to check if your Chase branch is open today
Chase publishes branch hours on their website and mobile app, and those are the fastest ways to confirm whether a specific location is open right now. Go to chase.com, select "Locations" or "Find a Branch", enter your zip code or city, and the results show each branch's hours for today. The Chase mobile app has the same feature under the "Locations" tab.
If you need to reach someone when ready, Chase customer service is available by phone 24/7 at 1-800-935-9935. They can tell you whether your nearest branch is open and may be able to handle your question without a visit.
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m., but hours vary by location and change seasonally. Some branches in urban areas stay open later or open on Sunday. Holiday schedules also differ — Chase closes on major federal holidays like Thanksgiving, Christmas, and New Year's Day, but may have different hours on other holidays.
Key Takeaways
- The Chase website and mobile app show real-time hours for any branch when you search by location.
- Most Chase branches operate Monday through Friday 9 a.m. to 5 p.m. and Saturday 9 a.m. to 1 p.m., but individual branches vary.
- Chase customer service by phone is available 24/7 at 1-800-935-9935 to answer questions even when branches are closed.
- Chase branches close on major federal holidays and may have reduced hours on other holidays or during seasonal changes.
- Urban branches often have extended weekday hours or Sunday availability compared to suburban locations.
What to do if your branch is closed
If you need banking services and your local Chase branch is closed, you have several options depending on what you need to do. Chase ATMs are available 24/7 for deposits, withdrawals, balance checks, and transfers. You can also use the Chase mobile app or website to pay bills, transfer money between accounts, deposit checks by photo, and manage your account from anywhere.
For questions that require speaking to someone, call Chase customer service at 1-800-935-9935. Representatives can help with account questions, fraud concerns, lost cards, and many other issues without you visiting a branch. If you need to speak with someone in person, you can visit any Chase branch, not just your home branch — all branches can handle most transactions for any Chase customer.
Chase hours on weekends and holidays
Most Chase branches are closed on Sunday, though some locations in major cities do open on Sunday from 10 a.m. to 3 p.m. Saturday hours are typically 9 a.m. to 1 p.m., but again this varies by branch. The only way to know for certain is to check your specific branch on chase.com or the app.
On federal holidays — including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas — Chase branches are closed. Some branches may also close on other holidays like Martin Luther King Jr. Day or Presidents' Day depending on local observance. Chase customer service remains available by phone on holidays.
When Chase online and mobile services are available
Chase online banking and the mobile app work 24/7 for most transactions. You can check your balance, transfer money, pay bills, deposit checks by photo, and view your transaction history at any time. However, Chase does perform scheduled maintenance on their systems, usually late at night or early morning, during which some services may be temporarily unavailable.
If you encounter an error or service outage while using Chase online or mobile banking, you can report it by calling customer service at 1-800-935-9935. They can tell you whether the issue is a known outage or specific to your account.
Finding a Chase branch near you
Chase has over 4,700 branches across the United States. To find the one nearest you, visit chase.com/locations or use the mobile app. You can search by zip code, city, or address. The results show each branch's hours, phone number, address, and services available at that location — some branches offer investment services or business banking, while others handle basic consumer accounts only.
If you're traveling or away from home, you can visit any Chase branch to conduct most transactions. Tellers at any branch can help with deposits, withdrawals, account questions, and card issues for any Chase customer, even if you normally use a different branch.
Frequently Asked Questions
Are Chase branches open on Saturday?
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., but hours vary by location. Some branches may open earlier or stay open later. Check your specific branch on chase.com or the app to confirm Saturday hours.
Can I do my banking if the branch is closed?
Yes. Chase ATMs work 24/7 for deposits and withdrawals. The mobile app and website let you transfer money, pay bills, and deposit checks by photo anytime. For questions, call customer service at 1-800-935-9935, available 24/7.
What happens if I need to visit a branch but mine is closed?
You can visit any other Chase branch — tellers at any location can help any Chase customer with most transactions. If no branch is open when you need one, use the ATM, mobile app, or call customer service instead.
Does Chase have different hours on holidays?
Chase branches close on major federal holidays like Thanksgiving, Christmas, and New Year's Day. Some branches may also close on other holidays. Check your branch's schedule on chase.com or call 1-800-935-9935 to confirm holiday hours.