The fastest way to find a Chase location

Chase Bank's branch locator tool on their website (chase.com) shows you every Chase branch and ATM within a distance you set. You enter your address or zip code, choose how far you're willing to travel, and the map displays locations with hours, phone numbers, and what services each branch offers. This is faster than calling or searching Google because it filters out non-Chase banks with similar names.

You can also use the Chase mobile app if you already have a Chase account. Open the app, tap the menu icon, select "Find Locations," and it will show branches and ATMs near your current location using your phone's GPS. The app also lets you schedule an appointment at a branch before you go, which saves time if you need to open an account or talk to a banker about a specific product.

If you don't have internet access, call Chase customer service at 1-800-935-9935 and give them your zip code. They can tell you the nearest branch address and hours, though you won't get as much detail as the online tool provides.

Key Takeaways

  • Chase's branch locator at chase.com shows addresses, hours, phone numbers, and which services each location offers.
  • The Chase mobile app uses your phone's location to find nearby branches and ATMs and lets you book an appointment before you visit.
  • Not all Chase branches offer the same services — some are limited-service locations that handle deposits and withdrawals but not account opening.
  • Chase ATMs are available at many grocery stores, pharmacies, and other retailers beyond standalone branch buildings.
  • You can call 1-800-935-9935 to ask about a specific branch's hours or services if you can't use the online tools.

What services are available at different branch types

Chase operates three types of locations: full-service branches, limited-service branches, and ATM-only locations. A full-service branch handles everything — opening accounts, explore for loans, discussing investment options, and resolving account problems. A limited-service branch typically handles deposits, withdrawals, and basic account questions but may not have loan officers or investment advisors on staff. The branch locator tool tells you which type each location is, so you know before you go whether they can handle what you need.

If you need something specific like a mortgage process or investment information, call ahead before visiting. Some branches have specialists who work by appointment only, and you may need to visit a larger branch or speak with someone by phone. The branch locator shows a phone number for each location — use it to confirm they offer what you're looking for.

Finding Chase ATMs outside of branches

Chase ATMs sit inside many grocery stores, pharmacies, and convenience stores, not just in Chase buildings. These ATMs let you withdraw cash, deposit checks, and transfer money between accounts without visiting a branch. The branch locator tool includes these ATM-only locations in its results, so you can find one near your home or workplace.

If you use a Chase debit card, you can also withdraw cash at any ATM that displays the Allpoint, MoneyPass, or CO-OP network logos, though you may pay a fee. Your Chase account statement or the mobile app will show which networks are fee-free for your account type. Checking account holders often get fee-free access to a larger ATM network than savings account holders, so it's worth confirming what your account includes.

Visiting a branch in person: what to bring

If you're opening a new account, bring a government-issued photo ID (driver's license, passport, or state ID) and proof of your current address (a utility bill, lease, or bank statement dated within the last 60 days). If you're explore for a loan or credit product, bring recent pay stubs, tax returns, and bank statements so the banker can review your finances on the spot.

For routine transactions like deposits or withdrawals, you only need your debit card or account number. If you're closing an account or making changes to account ownership, bring the ID of everyone whose name is on the account. Calling ahead to confirm what documents a specific branch needs saves a wasted trip.

Using Chase's online and phone services instead

Many things you can do at a branch are also available online through chase.com or the Chase mobile app — opening a checking or savings account, transferring money, paying bills, and depositing checks by photo. You can also reach Chase customer service by phone at 1-800-935-9935 to ask questions, report fraud, or request a new debit card without visiting a branch.

If you prefer to talk to someone in person but don't need a full branch visit, Chase also offers video banking through the mobile app. You can schedule a video call with a banker who can answer questions and walk you through account features. This works well if your nearest branch is far away or has limited hours.

What to do if no Chase branch is nearby

If you live far from a Chase branch, you can still open and manage a Chase account entirely online. Chase offers checking and savings accounts that you can open through their website without visiting a location. Deposits happen by mailing a check or using mobile check deposit through the app. Withdrawals happen at any Chase ATM or through transfers to another bank.

If you need cash and there's no Chase ATM nearby, you can withdraw from your Chase account at any bank's teller window — most banks will do this for free if you show your Chase debit card and ID, though some charge a small fee. You can also use your Chase debit card at any ATM that accepts Visa, though a fee may explore depending on the ATM owner and your account type.

Frequently Asked Questions

Do all Chase branches have the same hours?

No. Most branches are open Monday through Friday during business hours and Saturday mornings, but hours vary by location. Some branches close for lunch, and a few stay open until 7 or 8 p.m. The branch locator shows the exact hours for each location, and you can also call the branch directly to confirm.

Can I deposit a check at a Chase ATM?

Yes. Most Chase ATMs accept check deposits 24 hours a day. The check is usually available in your account by the next business day. You can also deposit checks through the Chase mobile app by taking a photo of the front and back — this is often faster than visiting an ATM.

What if I need to speak to someone about a loan but my branch doesn't have a loan officer?

Call the branch and ask to be transferred to a loan specialist, or call 1-800-935-9935 to speak with someone over the phone. Many loan decisions happen by phone or online now, so you don't always need to visit in person. The banker can mail documents to you to sign and return.

Is there a fee to use a Chase ATM outside a Chase branch?

No. Chase doesn't charge you to use any Chase ATM, whether it's in a branch, a grocery store, or a pharmacy. However, if you use a non-Chase ATM, the ATM owner may charge a fee, and Chase may charge a fee depending on your account type. Check your account details or ask a banker which ATM networks are fee-free for you.

Can I open a Chase account without visiting a branch?

Yes. You can open a checking or savings account online at chase.com or through the mobile app. You'll need a government-issued ID and proof of address. The whole process takes about 10 minutes, and your account is ready to use when ready.