Chase offers notary services at most branches, but availability and cost vary by location
Many Chase branches do have a notary public on staff during business hours. However, Chase does not may provide notary services at every location, and some branches may charge a fee while others do not. The fastest way to find out whether your specific branch offers notary services is to call the branch directly and ask. You can find your nearest branch and its phone number on Chase's website or by calling 1-800-935-9935.
Notary services are typically free for Chase customers, though some branches may charge a small fee for non-customers. The fee, when charged, is usually between $5 and $15 per document, but this varies. Because policies differ by branch and can change, confirming the cost and availability before you visit saves a trip.
Key Takeaways
- Call your local Chase branch directly to confirm they have a notary available and whether there is a fee for your situation.
- Chase customers typically receive notary services free, while non-customers may pay a small fee that varies by branch.
- Notary availability depends on branch location and staffing, so not every Chase branch offers the service.
- You will need to bring a valid government-issued photo ID and the document that needs to be notarized.
- If your branch does not offer notary services, you can find alternative notaries through your state's notary public directory or local title companies.
What to bring when you visit for notary services
Bring a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary will verify your identity before notarizing any document. Bring the original document that needs to be notarized, not a copy. Some documents require multiple signatures or notarizations, so check with whoever requested the notarization to make sure you have the right version.
Arrive during the branch's regular business hours. Many branches have limited notary availability during certain times of day, so calling ahead to ask when the notary is present can prevent a wasted visit. If you need the document notarized on a specific date, call at least a day or two in advance to confirm the notary will be available.
When Chase branches do not have a notary available
If your Chase branch does not offer notary services or the notary is unavailable when you need them, you have several alternatives. Many title companies, real estate offices, and law offices have notaries on staff and often charge a small fee. UPS stores and FedEx Office locations also offer notary services in most areas, typically for $5 to $15 per document.
Your state's Secretary of State office maintains a directory of notary publics in your area. You can search by county or city to find notaries near you. Some banks and credit unions other than Chase also offer notary services to the public, sometimes at no charge. Calling ahead to confirm availability and any fees is always worth the time.
Notary services for Chase customers versus non-customers
Chase customers are more likely to receive notary services free of charge at their branch. Non-customers may be charged a fee, though some branches waive the fee regardless of account status. The policy is not uniform across all branches, so the only way to know what applies to you is to ask when you call.
If you are a Chase customer and your branch does not offer notary services, you may want to ask whether another nearby Chase branch does. Some larger branches or those in downtown areas are more likely to have a notary on staff than smaller neighborhood branches.
Documents that commonly need notarization
Power of attorney forms, affidavits, and real estate documents are among the most common documents people bring to notaries. Loan documents, adoption papers, and vehicle title transfers also frequently require notarization. Some documents need to be notarized before they are filed with a court or government agency, while others are notarized as proof that the signer is who they claim to be.
The person or organization that requested the notarization should tell you whether the document needs to be notarized and how many times. Some documents require notarization on multiple pages or by multiple signers. Confirming these details before you visit the notary prevents delays and extra trips.
What happens during the notarization process
The notary will ask you to show your photo ID and will verify that you are the person signing the document. You will sign the document in front of the notary. The notary will then place their official seal or stamp on the document and sign it themselves. The entire process usually takes five to ten minutes per document.
The notary does not read or interpret the document — they only verify your identity and witness your signature. If you have questions about what the document means or whether you should sign it, ask before you go to the notary, not during the notarization. The notary cannot give legal information.
Frequently Asked Questions
Do I need an appointment for notary services at Chase?
Most Chase branches do not require an appointment for notary services, but calling ahead is a good idea to confirm the notary is available. Some branches may ask you to schedule an appointment if they are busy, so asking when you call prevents a wasted trip.
Can Chase notarize documents if I am not a customer?
Yes, but you may be charged a fee. Non-customers should call their local branch to ask about the fee and whether the notary is available. Some branches waive the fee for non-customers, while others charge $5 to $15 or more.
What if the notary refuses to notarize my document?
A notary can refuse to notarize a document if they believe something is wrong — for example, if your ID does not match the name on the document, or if you appear confused about what you are signing. If this happens, ask the notary why they refused. You can then take the document to another notary or resolve the issue and return.
How long does a notarized document stay valid?
A notarized document does not expire. The notary's seal and signature prove that the document was notarized on a specific date, but the document itself remains valid unless the organization that requested it specifies otherwise. Some organizations may ask for a document notarized within a certain time frame, so check their requirements.
Can I get a document notarized remotely through Chase?
Most Chase branches require you to appear in person for notarization. Some states now allow remote notarization through video, but Chase has not widely rolled out this service. Call your branch to ask whether they offer remote notarization in your state.