Chase does not sell travel tickets directly, but its credit cards and travel services can help you book flights, hotels, and other travel through partner websites
Chase Bank itself does not issue airline tickets, concert tickets, or event tickets. You cannot call a Chase branch or visit Chase.com to buy a ticket to a flight or show. However, Chase offers tools and programs that let you book travel through third-party vendors and sometimes earn rewards on those purchases.
The main way Chase connects you to travel booking is through Chase Ultimate Rewards, a points program tied to most Chase credit cards. When you use a Chase card to book travel on sites like Expedia, Kayak, or directly with airlines, you earn points. You can then redeem those points for travel, including flights and hotels, through the Chase Ultimate Rewards portal.
Chase also offers Chase Travel, a booking service available to cardholders. This is a website where you can search and book flights, hotels, rental cars, and activities. Booking through Chase Travel often earns you bonus points on top of your regular card rewards.
Key Takeaways
- Chase Bank does not sell tickets directly; you book travel through third-party websites or the Chase Travel portal.
- Chase credit cardholders earn Ultimate Rewards points when they book travel, which can be redeemed for future trips.
- The Chase Travel website lets cardholders search and book flights, hotels, and rental cars in one place.
- Booking through Chase Travel often earns bonus points compared to booking directly with airlines or hotels.
- Chase does not handle event tickets, concert tickets, or sports tickets through any of its services.
How Chase Ultimate Rewards works for travel booking
When you use a Chase credit card that earns Ultimate Rewards points, you accumulate points on most purchases, including travel. The earning rate depends on which card you hold — some cards earn 1 point per dollar spent, while others earn 2, 3, or even 5 points per dollar on certain categories like travel or dining.
You can redeem your points through the Chase Ultimate Rewards portal. One common way is to book travel through the portal itself: you search for flights or hotels, and the portal shows you the point cost of each option. You can also transfer points to airline and hotel partners if your card offers that feature. Some cards, like the Chase Sapphire Preferred, let you transfer points to over a dozen airline and hotel programs at a 1:1 ratio.
The value of your points depends on how you redeem them. If you book through the Chase portal, each point is typically worth between 1 and 1.5 cents. If you transfer points to an airline partner, the value can be higher or lower depending on the airline and the specific flight you book.
What the Chase Travel website offers
Chase Travel is a booking platform built into the Chase website and mobile app. Cardholders log in and can search for flights, hotels, rental cars, and activities like tours or attractions. The site pulls inventory from major travel suppliers, so you see many of the same options you would find on Expedia or Kayak.
One advantage of booking through Chase Travel is that you often earn bonus points. For example, a card might earn 3 points per dollar on travel booked through Chase Travel, but only 1 point per dollar on travel booked directly with an airline. The bonus varies by card and can change, so check your card's benefits guide or log into your account to see the current earning rate.
Chase Travel also shows you the point cost of each booking upfront. If you have 50,000 points and want to know whether you can book a specific flight with points instead of cash, the site tells you the cost before you commit.
Which Chase cards earn the most on travel
Not all Chase cards earn the same rewards on travel. The earning rate depends on the specific card and sometimes on where you book.
The Chase Sapphire Preferred earns 2 points per dollar on travel booked through Chase Travel, flights, hotels, rental cars, and some other travel purchases. The Chase Sapphire Reserve earns 3 points per dollar on the same categories. The Chase Freedom Unlimited earns 1.5 points per dollar on all purchases, including travel, with no category restrictions.
Business cards like the Chase Ink Business Preferred earn 3 points per dollar on travel and internet, cable, and phone services. The earning rates and categories can change, so review your card's current benefits before booking.
If you do not have a Chase credit card, you cannot earn points on travel bookings. Debit card holders and non-cardholders cannot access the Chase Travel portal or earn Ultimate Rewards points.
How to book travel through Chase
If you hold a Chase credit card, you can book travel in two main ways. The first is to log into your Chase account online or through the mobile app, find the Travel section, and search for flights, hotels, or rental cars. You can pay with cash or redeem points directly from that portal.
The second way is to book travel anywhere you normally would — directly with an airline, through Expedia, or through any other travel site — and use your Chase card to pay. You will earn points based on your card's rewards rate for that category. This method gives you more flexibility in where you book, but you do not get the bonus points that Chase Travel sometimes offers.
To redeem points for travel, log into your Chase account, go to the Ultimate Rewards section, and choose "Redeem." You can then either book travel through the Chase portal using points, or transfer points to an airline or hotel partner if your card offers that option.
What Chase does not offer for tickets
Chase Bank does not sell event tickets, concert tickets, sports tickets, or theater tickets. If you want to buy tickets to a game, concert, or show, you will need to use a ticketing service like Ticketmaster, StubHub, or the venue's own website.
You can use a Chase credit card to pay for event tickets on those sites and earn points, but Chase itself does not operate a ticketing service. Some premium credit cards offer perks like presale access to certain events or ticket discounts through partnerships, but these are benefits tied to the card, not services Chase provides directly.
Frequently Asked Questions
Can I use Chase points to buy airline tickets directly from the airline?
You can transfer points to airline partners if your card offers that feature, and then use those points to book with the airline. You cannot redeem points directly with most airlines unless you have transferred them first. Some cards, like the Sapphire Preferred, let you transfer to over a dozen airlines at a 1:1 ratio.
Do I earn points if I book travel through a third-party site like Expedia?
Yes, you earn points based on your card's rewards rate when you use a Chase card to pay on any website, including Expedia, Kayak, or airline sites. However, you may earn bonus points if you book through Chase Travel instead. Check your card's benefits to see the earning rate for each booking method.
What happens if I book a flight through Chase Travel and need to cancel?
Chase Travel books the flight through the actual airline or travel supplier, so cancellation and refund policies are set by them, not by Chase. If you cancel, the airline's policy applies. Points you spent to book are typically returned to your account if the booking is cancelled.
Can I use Chase points to book hotels?
Yes, you can redeem points for hotels through the Chase Travel portal or transfer points to hotel partners like Hyatt, IHG, or Marriott if your card offers that option. The point cost varies by hotel and location, and transferring to a partner sometimes gives you better value than booking through the portal.
Is Chase Travel the same as booking directly with an airline?
Chase Travel searches airline and hotel inventory and books through those suppliers, so the flights and prices are the same as booking directly. The main difference is that you earn bonus points through Chase Travel and can pay with points instead of cash if you choose.