Chase Bank offers notary services at most branches, but availability varies by location and the service is typically free for account holders

Many Chase branches have notary public staff on site who can notarize documents for you. The service is usually free if you hold a Chase checking or savings account. However, not every branch offers notary services, and hours may be limited — some branches only have a notary available during certain days or times of the week. You will need to call your specific branch to confirm they have a notary available and to ask about their current schedule.

Chase does not advertise a single phone number for notary inquiries across all branches. Instead, you contact the individual branch where you want the service done. You can find your nearest branch and its direct number on Chase's website or by calling Chase customer service at 1-800-935-9935 and asking them to connect you to a branch that offers notary services near you.

Key Takeaways

  • Chase notary services are typically free for account holders but may have a fee for non-customers; call your branch to confirm their pricing.
  • Not all Chase branches have a notary on staff, so you need to contact your specific branch to check availability before visiting.
  • Notary hours are often limited to certain days or times, and you may need to make an appointment rather than walk in.
  • You will need to bring a valid government-issued photo ID and the documents that need to be notarized.

What documents Chase notaries can and cannot notarize

Chase notaries can notarize most common documents: powers of attorney, affidavits, loan documents, real estate papers, and general business forms. They verify your identity, confirm you are signing of your own free will, and place their seal and signature on the document.

Chase notaries cannot notarize documents where they have a financial interest — for example, they cannot notarize a loan document if Chase is the lender. They also cannot notarize documents that are already signed, documents with blank spaces, or documents you did not bring with you. Some states have additional restrictions on what notaries can handle, so if your document is unusual, ask the notary when you call the branch whether they can work with it.

How to prepare for your notary appointment at Chase

Bring a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary must verify your identity before notarizing anything. Bring the original document that needs to be notarized, not a copy. If the document has multiple pages, bring all of them.

Do not sign the document before you arrive. The notary must watch you sign it. If you have already signed it, the notary cannot notarize it, and you will need to obtain a blank copy and start over. Bring all copies of the document you need notarized — if you need three notarized copies, bring three originals, because the notary will notarize each one separately.

Chase notary fees for non-account holders

Chase account holders typically receive notary services at no cost. Non-customers may be charged a fee, though the amount varies by branch. Some branches charge $10 to $15 per document, while others may charge per signature or per page. A few branches do not notarize for non-customers at all.

Call ahead to ask about the fee before you visit. If the cost is higher than you expected, you can also check whether your state or county offers free notary services through a courthouse, library, or government office. Some employers and insurance companies also offer notary services to employees or policyholders at no cost.

When Chase notary services may not be available

Chase branches in rural areas or very small locations may not have a notary on staff. Some branches only have a notary present on certain days — for example, Tuesday through Thursday mornings. During busy periods like tax season or around holidays, the notary may be booked for several days in advance, and you might not be able to get an appointment quickly.

If your nearest Chase branch does not offer notary services or cannot fit you in, ask the branch staff whether they can refer you to another Chase location nearby that does. You can also search for notaries through your state's notary board or through services like the National Notary Association's notary locator tool.

Alternatives to Chase notary services

If Chase does not work for your timeline or location, several other places offer notary services. Many public libraries have notaries on staff or can refer you to one, often at no cost. County courthouses typically have notaries available, sometimes for a small fee. UPS stores and FedEx Office locations have notaries in most areas, usually charging $10 to $25 per document.

Some title companies, real estate offices, and law firms will notarize documents for customers or the general public. If your document is related to a loan, mortgage, or insurance claim, the lender or insurance company may have a notary available. Online notary services are also growing — some states allow remote notarization where you sign documents via video call with a notary, though not all document types or states support this yet.

What to expect when you arrive for notary service

When you arrive at the Chase branch, tell the staff member at the desk that you need notary services. They will direct you to the notary or let you know if you need to wait. The notary will ask to see your ID and will examine your documents. They will ask you to sign the document in front of them and will then place their notary seal and signature on it.

The entire process usually takes 5 to 15 minutes per document, depending on how many pages it has and whether the notary has questions. The notary will keep a record of the notarization in their journal — this is a legal requirement. You will receive your notarized document to keep, and the notary keeps a copy of the record.

Frequently Asked Questions

Do I have to be a Chase customer to get a document notarized?

No, but non-customers may be charged a fee while account holders usually receive the service free. Call your branch to ask about their policy for non-customers and what the fee is, if any.

Can I notarize a document that is already signed?

No. The notary must watch you sign the document. If it is already signed, you will need an unsigned copy. Bring a blank original, not a photocopy.

What if my Chase branch does not have a notary?

Ask the branch staff to refer you to another Chase location nearby that does offer notary services. You can also check your local library, courthouse, UPS store, or FedEx Office, which typically have notaries available.

Do I need an appointment for notary services at Chase?

It depends on the branch. Some branches take walk-ins, while others require an appointment. Call ahead to ask whether you need to schedule a time or whether you can come in whenever the notary is available.

How much does it cost to get a document notarized at Chase?

It is typically free for Chase account holders. Non-customers may pay $10 to $15 per document, though some branches do not notarize for non-customers at all. Call your branch to confirm their pricing.