Chase accepts coins, but the method depends on whether you have a Chase account and what form the coins are in
Chase Bank will take coins from you in two ways: if you have a Chase checking or savings account, you can deposit coins at any Chase branch during business hours, and the teller will count them and add the amount to your account. If you do not have a Chase account, you can exchange coins for cash at the customer service desk, though some branches may decline this if you are not a customer. Chase does not accept rolled coins through ATMs, mobile deposit, or mail.
The process is straightforward at a branch, but the experience varies by location. Some Chase branches have coin-counting machines that speed up the deposit; others count by hand. Neither method charges you a fee if you are depositing into your own account. If you are exchanging coins for cash without an account, the branch manager has discretion to help or refuse, so calling ahead is wise.
Key Takeaways
- Chase accepts coin deposits at any branch if you have a checking or savings account with them, and the deposit is free.
- Coins must be brought loose or in rolls to a teller in person; Chase ATMs, mobile deposit, and mail do not accept coins.
- If you do not have a Chase account, you may be able to exchange coins for cash at a branch, but this is at the manager's discretion.
- Some branches have coin-counting machines that process deposits faster, while others count coins by hand.
- Calling your local Chase branch before you visit can confirm whether they will accept a large coin deposit or exchange coins for a non-customer.
How to deposit coins at a Chase branch
Walk into any Chase branch during business hours with your coins in a bag, container, or rolls. Approach the teller and say you want to deposit coins into your account. Bring your debit card or account number so the teller can identify your account. The teller will either use a coin-counting machine (if the branch has one) or count the coins by hand and enter the total into the system.
The deposit posts to your account when ready or within one business day, depending on the time of day you deposit. There is no fee for depositing coins into your own account at Chase. If you have a very large amount of coins—more than a few hundred dollars—calling the branch ahead of time lets them prepare and schedule a teller to handle it without a long wait.
Coins from non-customers and coin exchanges
If you do not have a Chase account, you cannot deposit coins. You may be able to exchange them for cash at the customer service desk, but this is not may provide. Chase policy does not require branches to exchange coins for non-customers, so the decision rests with the branch manager. Some branches will do it as a courtesy; others will not.
If you need to exchange coins and do not bank at Chase, your best options are a bank where you do have an account, a credit union, a grocery store customer service desk (many will exchange coins for cash), or a coin-counting kiosk at a supermarket or laundromat. These kiosks charge a small percentage fee, usually 8 to 10 percent, but they are fast and do not require an account.
What Chase will not accept
Chase ATMs do not accept coins under any circumstances. You cannot deposit coins through a mobile app or by mail. Rolled coins are accepted in person at a teller window, but not through any automated channel. If your coins are damaged, heavily tarnished, or foreign currency, a teller may refuse them or ask you to sort them out before depositing.
Coins from countries outside the United States cannot be deposited at Chase. If you have foreign coins mixed in with U.S. coins, separate them before you go to the branch. U.S. coins that are extremely worn or defaced may also be declined, though this is rare for coins still in circulation.
When to call ahead before depositing coins
Call your local Chase branch if you are planning to deposit more than $500 in coins, if you have a very large volume that might take a long time to count, or if you are a non-customer hoping to exchange coins for cash. The branch can tell you whether they have a coin-counting machine, how long the process will take, and whether they can help you.
You can find your nearest Chase branch and its phone number on the Chase website or by searching "Chase near me." Ask to speak with a customer service representative or the branch manager. They will let you know the best time to come in and whether they can accommodate your request.
Frequently Asked Questions
Can I deposit coins at a Chase ATM?
No. Chase ATMs do not accept coins under any circumstances. You must go inside a branch and speak with a teller to deposit coins into your account.
Will Chase count my rolled coins?
Yes. Rolled coins are accepted at the teller window. The teller will either run them through a coin counter or unroll and count them by hand. Either way, there is no fee for depositing into your own account.
What if I have a huge amount of coins?
Call your branch ahead of time. They can schedule a teller to handle a large deposit and let you know whether they have a coin-counting machine. Bringing coins in advance notice prevents a long wait and ensures the branch is prepared.
Can I mail coins to Chase?
No. Chase does not accept coins by mail. Coins must be deposited in person at a branch during business hours.
What happens if my coins are damaged or very old?
A teller may decline coins that are heavily damaged, defaced, or so worn that the date and mint mark are unreadable. Coins still in normal circulation are almost always accepted. If you are unsure, bring them to the branch and let the teller decide.