Truist branch hours vary by location, but most open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m.

Truist does not set a single opening time for all branches. Each location has its own schedule based on customer traffic, staffing, and regional needs. The most common weekday hours are 9 a.m. to 5 p.m., but some branches open as early as 8 a.m. or stay open as late as 6 p.m. or 7 p.m. Saturday hours are typically 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sundays.

The fastest way to find your specific branch's hours is to visit Truist.com, use the branch locator tool, and enter your zip code or address. You can also call your local branch directly — the phone number appears in the locator results — or use the Truist mobile app, which shows hours for branches near you.

Key Takeaways

  • Most Truist branches open at 9 a.m. on weekdays, but some open earlier or later depending on location.
  • Saturday hours are usually 9 a.m. to 1 p.m. or 2 p.m., and branches are typically closed on Sundays.
  • The Truist branch locator on Truist.com shows the exact hours for your nearest location.
  • Customer service phone lines often have different hours than branch lobbies and may be available earlier or later.

How to find your branch's specific hours

Go to Truist.com and look for the "Locations" or "Find a Branch" link, usually near the top of the page. Enter your zip code, city, or address. The results will show each nearby branch with its full address, phone number, and hours of operation for each day of the week.

If you prefer to call, dial the main Truist customer service number (1-800-872-8748) and ask for your local branch's hours. You can also text or call your branch directly if you have the number saved. Many branches post their hours on their front door or window, so if you are in the area, you can check in person.

Weekend and holiday hours

Saturday hours are shorter than weekday hours. Most Truist branches are open Saturday mornings from 9 a.m. to 1 p.m. or 2 p.m., though some locations may have different times. Very few Truist branches are open on Sundays, and those that are typically operate for only a few hours in the morning.

On federal holidays — such as New Year's Day, Memorial Day, Independence Day, Thanksgiving, and Christmas — Truist branches are closed. If you need to bank on or around a holiday, plan ahead and visit the branch the day before, or use ATMs and online banking, which are available 24/7.

Customer service phone hours

Truist's phone customer service lines often have different hours than the branch lobby. Many customer service teams are available starting at 7 a.m. on weekdays and may stay open later than 5 p.m. Some lines operate on Saturday mornings as well. The exact hours depend on which service you need — checking account support, credit card services, lending, or wealth management each may have their own schedule.

When you call the main number (1-800-872-8748), the automated system will direct you to the right department and tell you the hours for that service. If you call outside business hours, you can leave a message or use the automated options to handle routine tasks like checking your balance or reporting a lost card.

ATM and online banking access

ATMs are available 24 hours a day, 7 days a week at Truist locations and at partner networks. You can withdraw cash, deposit checks, transfer money, and check your balance at any time, even when the branch is closed. ATM fees may explore if you use an out-of-network machine, so look for the Truist logo or ask your bank which ATMs are included in your account.

Online banking through Truist.com and the Truist mobile app is also available around the clock. You can pay bills, transfer funds between accounts, deposit checks by photo, send money to other people, and manage your accounts without visiting a branch or calling customer service. Many routine tasks can be handled online faster than waiting for a branch to open.

Drive-through and after-hours options

Some Truist branches have drive-through windows that stay open slightly longer than the lobby. If your branch has a drive-through, it may be open until 6 p.m. or later on weekdays. You can deposit checks, withdraw cash, and handle some transactions without leaving your car, even if you cannot get inside during lobby hours.

If you need to deposit a check after hours, look for a night deposit box outside the branch. These boxes are locked and find, and your deposit will be processed the next business day. Not all branches have night deposit boxes, so call ahead if this is important to you.

Planning your visit

Branches are typically busiest on Friday afternoons and early mornings on weekdays. If you want to avoid a wait, visit mid-week in the afternoon or early morning. If you know what you need to do before you go — such as opening an account, getting a cashier's check, or discussing a loan — call ahead and ask if an appointment would speed up your visit.

For straightforward tasks like deposits and withdrawals, the ATM or mobile app is usually faster than waiting in line at the branch. If you are not sure whether you can handle your task online or at an ATM, call your branch and ask. The staff can tell you whether you need to come in person or if there is a faster way to get it done.

Frequently Asked Questions

What time does Truist open on weekdays?

Most Truist branches open at 9 a.m. on weekdays, though some open as early as 8 a.m. and others at 9:30 a.m. Check your specific branch's hours using the Truist branch locator on Truist.com or by calling the branch directly.

Is Truist open on Sundays?

Most Truist branches are closed on Sundays. A very small number of locations may have limited Sunday hours, but this is rare. Use ATMs or online banking on Sundays, or plan your banking for Saturday morning or a weekday.

Can I bank outside of branch hours?

Yes. ATMs are available 24/7, and online banking through Truist.com and the mobile app works around the clock. You can deposit checks by photo, transfer money, pay bills, and check your balance anytime without visiting a branch.

Do Truist branches have different hours during holidays?

Yes. Truist branches are closed on federal holidays like Thanksgiving, Christmas, and New Year's Day. Some branches may close early the day before a holiday. Check Truist.com or call your branch if you are unsure whether it will be open on a specific date.

What if I need to reach customer service outside branch hours?

Call 1-800-872-8748. Many customer service lines open at 7 a.m. and stay open later than the branch lobby. If you call outside hours, you can leave a message or use automated options for routine tasks like balance checks or card reporting.