Truist branch hours vary by location and day of the week
Truist does not have a single closing time across all branches. Most Truist locations open at 9 a.m. on weekdays, but closing times range from 4 p.m. to 6 p.m. depending on the branch. Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday. Some locations in high-traffic areas stay open later, and a few may have different weekday schedules.
The fastest way to find your specific branch's hours is to use the Truist branch locator on their website or call the branch directly. You can also check Google Maps, which usually displays current hours for bank locations.
Key Takeaways
- Most Truist branches close between 4 p.m. and 6 p.m. on weekdays, but hours differ by location.
- The Truist branch locator tool on their website shows exact hours for the location nearest you.
- Saturday hours are typically 9 a.m. to 1 p.m., and most branches do not operate on Sunday.
- Calling your branch directly is the most reliable way to confirm today's hours before you visit.
- Truist ATMs are available 24/7 for basic transactions even when the branch is closed.
How to find your branch's hours online
Go to truist.com and select "Find a Branch" or "Locations" from the main menu. Enter your city, zip code, or street address. The search results will show each nearby branch with its full hours of operation, phone number, and address. Hours listed are usually current, but they can change seasonally or for holidays.
If you are looking at hours on Google Maps or Apple Maps, verify them by calling the branch. Maps data is sometimes outdated, especially after holiday schedules or temporary closures.
Calling ahead to confirm today's hours
The most direct method is to call your branch. Look up the number on truist.com or on your Truist debit card. When you call, you will reach a recorded message with hours or a staff member who can tell you if the branch is open today. This is especially useful on holidays or if you think the branch might have unusual hours.
If you cannot reach the branch by phone, you can also call Truist customer service at 1-800-872-2657. They can confirm whether your branch is open and may be able to help with basic account questions over the phone.
What to do if the branch is closed
Truist ATMs work around the clock, so you can withdraw cash, deposit checks (at ATMs with mobile deposit or check-scanning features), and transfer money between your accounts at any time. Many routine transactions do not require visiting a branch in person.
For services that require a teller — such as opening a new account, getting a cashier's check, or resolving a dispute — you will need to visit during business hours or contact customer service by phone. Truist also offers online banking and mobile app services for many transactions that used to require a branch visit.
Holiday hours and temporary closures
Truist branches close on major federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on their location. Hours may be reduced the day before or after a holiday.
Before visiting on or near a holiday, check the branch locator or call ahead. Truist usually posts holiday schedules on their website in advance, and the branch locator will reflect any temporary closures.
Using Truist's mobile app and online banking
If you need to handle banking tasks outside of branch hours, Truist's mobile app and online banking portal are available 24/7. You can check your balance, transfer money between accounts, pay bills, deposit checks by photo, and send money to other people. These services do not require a branch visit or phone call.
For questions about your account or transactions, you can also message Truist through their app or website. Response times vary, but this is often faster than waiting to call during business hours.
Frequently Asked Questions
Are Truist branches open on Saturday?
Most Truist branches are open on Saturday from 9 a.m. to 1 p.m., though some locations may have different hours. Check your specific branch on truist.com or call ahead to confirm, as Saturday hours vary by location.
Can I do my banking after the branch closes?
Yes. Truist ATMs are available 24/7 for cash withdrawals, deposits, and transfers. Online banking and the mobile app also work around the clock for most transactions. For services that require a teller, you will need to visit during branch hours or call customer service.
What if I need to reach Truist outside of branch hours?
Call Truist customer service at 1-800-872-2657, which operates beyond branch hours. You can also use online banking, the mobile app, or message Truist through their website. ATMs are available 24/7 for basic transactions.
Do Truist branches have different hours on different days?
Yes. Weekday hours typically run 9 a.m. to 4 p.m. or 6 p.m., Saturday hours are usually 9 a.m. to 1 p.m., and most branches are closed Sunday. Some branches in busy areas may stay open later on weekdays. Use the branch locator to see the exact schedule for your location.
How do I know if my branch is closed for a holiday?
Check the branch locator on truist.com, which reflects holiday closures. You can also call the branch directly or check their hours on Google Maps. Truist typically posts holiday schedules in advance on their website.