Truist branches are closed on Christmas Day, but most locations open on Christmas Eve
Truist observes Christmas Day (December 25) as a federal holiday and closes all branches nationwide. However, most Truist branches do open on Christmas Eve (December 24), though hours are often shorter than usual. The exact hours depend on your specific branch location.
Because Christmas Eve hours vary by branch, you should check your local Truist location before you go. The fastest way is to search for your branch on Truist's website or call ahead. This takes two minutes and saves a trip if your branch closes early or has different holiday hours.
Key Takeaways
- Truist branches close on Christmas Day (December 25) but are typically open on Christmas Eve (December 24) with reduced hours.
- Hours on Christmas Eve vary by location, so you need to check your specific branch rather than assume standard hours.
- You can find your branch's Christmas Eve hours on the Truist website branch locator or by calling the branch directly.
- ATMs and online banking remain available on Christmas Eve and Christmas Day, even when branches are closed.
How to find your branch's Christmas Eve hours
Go to Truist.com and use the branch locator tool. Enter your city or zip code, and the results will show each nearby branch with its address and phone number. Click on the branch you plan to visit, and you should see holiday hours listed separately from regular hours.
If the website does not show Christmas Eve hours clearly, call your branch directly. The phone number appears in the branch locator. Staff can tell you whether they are open on December 24 and what time they close. This is especially useful if your branch is in a shopping center or downtown location, since some branches adjust hours differently than others.
What you can do on Christmas Eve if your branch is closed
Truist ATMs work 24/7, even on Christmas Eve and Christmas Day. You can withdraw cash, deposit checks, and transfer money between your own accounts at any Truist ATM. If you need to use an ATM outside the Truist network, you may be charged a fee depending on your account type.
Online banking and the Truist mobile app are also available on Christmas Eve. You can pay bills, transfer money between accounts, deposit checks by photo, and check your balance without visiting a branch. If you need to speak to someone, Truist customer service is available by phone on Christmas Eve, though wait times may be longer than usual.
When Truist reopens after Christmas
Truist branches reopen on December 26 (the day after Christmas) at their normal hours. If Christmas falls on a weekend, the federal holiday observance may shift, so branches might close on the observed date instead. Check your branch's hours for the specific week if Christmas is on a Saturday or Sunday.
Any transactions you make online or at an ATM on Christmas Day will typically post to your account on December 26 or later, depending on the type of transaction. Checks deposited through mobile deposit on Christmas Day usually appear in your account within one to two business days.
Planning ahead for holiday banking needs
If you need cash or need to complete a banking task on Christmas Eve, plan to visit your branch earlier in the day. Holiday hours are shorter, and branches may close by early afternoon. Withdrawing cash before December 24 is the safest approach if you want to avoid any uncertainty.
If you need a cashier's check, wire transfer, or another service that requires a teller, do this before December 23. These services are not available through ATMs or online banking, and you will not be able to get them on Christmas Day. Many branches also close early on December 23, so plan even earlier if possible.
Frequently Asked Questions
Can I deposit a check at a Truist ATM on Christmas Eve?
Yes. Truist ATMs accept check deposits 24/7, including on Christmas Eve and Christmas Day. The check will be processed and the funds will appear in your account within one to two business days, depending on when the check was deposited and your account type.
Will my bill payment go through if I submit it on Christmas Eve?
Bill payments submitted through online banking or the mobile app on Christmas Eve will be scheduled for processing on December 26 or later, depending on when you submit them and your payment method. If you have a bill due on December 25, submit the payment by December 23 to be safe.
Is Truist customer service available on Christmas Eve?
Yes, Truist customer service is available by phone on Christmas Eve, though wait times may be longer than usual. You can also use online chat or the mobile app to reach support. For urgent issues, ATMs and online banking remain available around the clock.
What if I need to speak to someone about my account on Christmas Day?
Branches are closed on Christmas Day, but you can call Truist customer service by phone. Wait times will likely be longer than normal. For non-urgent questions, you can also send a find message through online banking and receive a response when branches reopen on December 26.
Do Truist ATMs charge fees on Christmas Eve or Christmas Day?
Truist ATMs do not charge fees to Truist customers on any day, including Christmas Eve and Christmas Day. If you use an ATM outside the Truist network, you may be charged a fee depending on your account type and the ATM operator's policies.