TD Bank branch hours and when you can reach customer service

Most TD Bank branches are open Monday through Friday from 9 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m. Sunday hours and extended weekday hours vary by location — some branches stay open until 6 p.m. on weekdays, and a small number open on Sunday from 11 a.m. to 3 p.m. The only way to know your specific branch's hours is to check the TD Bank website, call the branch directly, or use the branch locator tool.

TD Bank's phone customer service operates differently from branch hours. The main customer service line is open Monday through Friday from 8 a.m. to 9 p.m. Eastern time, and Saturday from 9 a.m. to 5 p.m. Eastern time. Sunday hours for phone support are 10 a.m. to 6 p.m. Eastern time. If you have a TD Bank credit card, the card services line has its own hours, which you can find on the back of your card.

Online banking through the TD Bank website and mobile app is available 24 hours a day. You can check balances, transfer money between your own accounts, pay bills, and deposit checks by phone or app at any time, even when branches are closed.

Key Takeaways

  • Standard branch hours are Monday through Friday 9 a.m. to 5 p.m. and Saturday 9 a.m. to 1 p.m., but individual branches vary and some have extended or Sunday hours.
  • Phone customer service runs Monday through Friday 8 a.m. to 9 p.m. Eastern time, Saturday 9 a.m. to 5 p.m., and Sunday 10 a.m. to 6 p.m. Eastern time.
  • You can find your specific branch's hours on the TD Bank website using the branch locator or by calling the branch directly.
  • Online and mobile banking are open 24/7, so you can handle many transactions outside of branch and phone hours.

How to find your branch's exact hours

TD Bank operates in the Northeast and Mid-Atlantic, and branch hours differ from location to location. The fastest way to confirm when your branch closes is to visit tdbank.com, click "Find a Branch," enter your zip code or city, and select your branch from the results. The hours for that location will appear on the branch details page.

You can also call your branch directly — the phone number appears in the same search results. If you are already a customer, you can log into your online banking account and find branch hours there as well. Some branches near shopping centers or in urban areas stay open later or on Sunday, so it is worth checking rather than assuming standard hours.

What you can do outside of branch hours

You do not have to wait for a branch to open to handle most banking tasks. TD Bank's mobile app and website let you check your account balance, view transaction history, transfer money between your own accounts, and pay bills at any time. You can also deposit checks using mobile check deposit — photograph the front and back of the check in the app, and it will be processed.

If you need to speak to someone outside of phone customer service hours, you have limited options. Some TD Bank ATMs have a video banking feature that connects you to a representative during certain hours, though this is not available at every ATM. For urgent issues outside of customer service hours, you may need to wait until the next business day or visit a branch in person.

Holiday hours and closures

TD Bank branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, online banking and ATMs remain open, but you cannot visit a branch or reach phone customer service. The bank typically announces holiday hours on its website several weeks in advance.

Some branches may also close early on the day before a major holiday. If you need to handle banking on or around a holiday, check the TD Bank website or call your branch ahead of time to confirm whether it will be open.

Phone customer service for different account types

The main TD Bank customer service number handles checking and savings accounts, but other services have separate lines. If you have a TD Bank credit card, the number on the back of your card connects you to card services with its own hours. TD Bank also offers investment and wealth management services through TD Ameritrade, which has separate customer service lines and hours.

When you call any TD Bank number, have your account number or card number ready. This speeds up the process and helps the representative pull up your information quickly. If you are calling about a specific issue — a fraud claim, a dispute, or a lost card — mention that when you reach the automated menu, as it may route you to the right department faster.

ATM access when branches are closed

TD Bank ATMs are open 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money, and check your balance at any TD Bank ATM, even outside of branch hours. If you use an ATM that belongs to another bank, you may be charged a fee — TD Bank's fee structure varies, so check your account agreement or ask a representative about out-of-network ATM charges.

TD Bank is part of the MoneyPass network, which means you can use certain partner ATMs without a fee. The TD Bank app and website show which ATMs near you are part of this network. If you travel frequently or live far from a TD Bank branch, knowing which ATMs are fee-free can save you money over time.

Frequently Asked Questions

Can I do everything online that I can do at a branch?

Most routine tasks — checking balances, transferring money, paying bills, and depositing checks — can be done online or through the app. However, some services require a branch visit, such as opening a new account in person, getting a cashier's check, or resolving certain disputes. Call customer service or visit your branch to confirm whether your specific need can be handled online.

What happens if I need to deposit cash?

TD Bank does not offer mobile or online cash deposits. You must visit a branch during business hours or use a TD Bank ATM that accepts cash deposits — not all ATMs have this feature. Check the TD Bank app or website to find an ATM near you that accepts deposits, or visit a branch during its operating hours.

Is there a TD Bank number I can call on Sunday?

Yes. Phone customer service is open Sunday from 10 a.m. to 6 p.m. Eastern time. The main customer service number is on the back of your debit card or on the TD Bank website. Keep in mind that this is a general line; credit card services and other specialized departments may have different Sunday hours.

Do all TD Bank branches have the same hours?

No. While most branches follow standard hours of Monday through Friday 9 a.m. to 5 p.m. and Saturday 9 a.m. to 1 p.m., many branches have extended weekday hours or Sunday hours. Use the branch locator on tdbank.com to find the exact hours for the location you plan to visit.

Can I reach customer service by email or chat?

TD Bank does not offer email or live chat support through its website. You can reach customer service by phone during the hours listed above, or you can visit a branch in person. Some branches have video banking at ATMs, which may offer limited support outside of regular phone hours.