How to cancel Amazon Prime Video on your account
You can cancel Amazon Prime Video through your Amazon account settings in a few steps. The process differs slightly depending on whether you subscribed to Prime Video as a standalone service or as part of a full Amazon Prime membership — and that matters, because cancelling one does not automatically cancel the other.
If you have a standalone Prime Video subscription (you pay for video only, not the full Prime membership with shipping and other benefits), go to your Amazon account, select "Your Prime Video" or "Memberships and Subscriptions," find Prime Video in the list, and select "Cancel Membership." Amazon will show you the cancellation date — usually the end of your current billing period — and ask you to confirm.
If you have a full Amazon Prime membership and want to keep the shipping and other benefits but remove video, you cannot remove video alone. You would need to downgrade to a video-only subscription or cancel Prime entirely. If you want to cancel Prime completely, the steps are the same: go to "Memberships and Subscriptions," select "Prime Membership," and choose "Cancel Membership."
Key Takeaways
- Cancelling Prime Video as a standalone service takes three steps through your Amazon account settings and takes effect at the end of your current billing cycle.
- If you have a full Prime membership, you cannot remove video alone — you must either keep the full membership or cancel it entirely.
- Amazon will not charge you again after your cancellation date, but you lose access to Prime Video content when ready when the membership ends.
- You can resubscribe to Prime Video at any time; cancelling does not permanently close your account or delete your watchlist.
Where to find the cancellation option in your account
Log into your Amazon account on a web browser or the Amazon app. On the web, hover over "Account & Lists" in the top right corner and select "Your Account." Look for a section called "Memberships and Subscriptions" — this is where all your recurring charges live, not just Prime Video.
Once you are in "Memberships and Subscriptions," you will see a list of active subscriptions. Find "Prime Video" or "Amazon Prime" in that list. Click or tap on it, and you will see options including "Manage Membership" or "Cancel Membership." Select the cancellation option.
If you cannot find "Memberships and Subscriptions," try searching for "Prime Video" directly in your account settings, or visit amazon.com/primevideo and look for account or subscription settings in the menu. The exact wording and location shift slightly between the web version and the mobile app, but the cancellation button is always in your account settings, never in the video player itself.
What happens to your account after you cancel
Your access to Prime Video content ends on your cancellation date — usually the last day of your current billing period. If you are mid-month, you keep access until that date arrives. Amazon will not charge you again after that date.
Your watchlist, ratings, and viewing history remain tied to your Amazon account. If you resubscribe later, that information is still there. You do not lose your account or any personal data by cancelling the subscription itself.
If you had a full Prime membership and cancelled it, you also lose access to Prime shipping, Prime Music, Prime Reading, and any other Prime benefits. Those do not stay active while video cancels — it is all or nothing with a full membership.
Cancelling from the Prime Video app or TV device
You cannot cancel directly from the Prime Video app on your phone, tablet, or TV. The app will direct you to your Amazon account settings or to a web browser to complete the cancellation. This is intentional — Amazon routes all billing changes through your main account to prevent accidental cancellations.
On a Fire TV device, Roku, Apple TV, or other streaming device, open the Prime Video app, go to settings or account, and look for a link to manage your subscription. That link will take you to amazon.com or prompt you to log into your Amazon account on a web browser. Complete the cancellation there.
If you subscribed to Prime Video through a third-party platform — such as Apple's App Store, Google Play, or a cable provider's app — you must cancel through that platform, not through Amazon. Check your subscription settings in the app store or service where you signed up.
Timing and billing: when the cancellation takes effect
Amazon processes cancellations at the end of your current billing cycle, not when ready. If you are billed monthly and you cancel on the 15th of the month, you keep access until the end of that month. If you are billed annually, you keep access until the end of that year.
You will see the cancellation date clearly on the confirmation screen when you cancel. Write it down or take a screenshot if you want to remember when you lose access. Amazon will send you a confirmation email, but check your spam folder if you do not see it.
If you cancel and then change your mind before the cancellation date, you can resubscribe at any time. You will be charged again on your next billing date if you resubscribe before the current membership ends.
Cancelling a Prime Video subscription you started through a third party
If you subscribed to Prime Video through Apple's App Store, Google Play, Amazon's Alexa app, or a cable or internet provider, you must cancel through that same service. Cancelling through your Amazon account will not work because Amazon does not handle the billing.
For Apple App Store: Open the App Store app, tap your profile icon, select "Subscriptions," find Prime Video, and tap "Cancel Subscription." For Google Play: Open Google Play, tap your profile icon, select "Payments and Subscriptions," then "Subscriptions," find Prime Video, and tap "Cancel Subscription." For cable or internet providers: Log into your provider's account online or call their customer service number to cancel.
After you cancel through the third party, check your Amazon account to make sure Prime Video no longer appears in your "Memberships and Subscriptions" list. If it still shows as active, contact the third-party service to confirm the cancellation went through.
Frequently Asked Questions
Can I pause my Prime Video subscription instead of cancelling it?
Amazon does not offer a pause option for Prime Video. You can only cancel or keep the subscription active. If you want to stop being charged but plan to return, cancel now and resubscribe when you are ready — your watchlist and account information will still be there.
What if I cancel Prime Video but want to keep my full Prime membership?
You cannot remove video from a full Prime membership. Prime Video is bundled with shipping, Prime Music, and other benefits. If you want to keep Prime but not pay for video, you would need to cancel Prime entirely and then subscribe to Prime Video as a standalone service at a lower price.
Will I lose my watchlist and ratings if I cancel?
No. Your watchlist, ratings, and viewing history stay on your Amazon account permanently. If you resubscribe to Prime Video later, all that information is still there and you can pick up where you left off.
How do I cancel if I subscribed through my cable company?
Contact your cable or internet provider directly — either through their website, their app, or by calling customer service. They handle the billing for Prime Video bundles, so Amazon cannot process the cancellation. Ask the provider for confirmation that Prime Video has been removed from your account.
Can I get a refund if I cancel mid-month?
Amazon does not refund unused portions of your subscription. If you are billed monthly and cancel on the 15th, you keep access until the end of the month but do not receive a refund for the days after cancellation. You are charged for the full month regardless of when you cancel.