How to cancel an Amazon subscription
You can cancel most Amazon subscriptions through your account settings on the Amazon website or mobile app. The exact steps depend on which subscription you have — Amazon Prime, a magazine or newspaper, a music or audiobook service, or a third-party subscription sold through Amazon. Most cancellations take effect when ready, though some services let you finish your current billing period before stopping charges.
Amazon does not charge a cancellation fee for most subscriptions. If you cancel during a free trial, you will not be charged at all. If you cancel after the trial ends, you stop being charged on your next billing date.
Key Takeaways
- Amazon Prime cancellations go through your account settings under "Memberships and subscriptions" and take effect at the end of your current billing period unless you choose when ready cancellation.
- Magazine, newspaper, and Kindle Unlimited subscriptions cancel through the same menu and stop charging on your next renewal date.
- Third-party subscriptions sold through Amazon (like streaming apps or services) must sometimes be cancelled through the third-party provider's own website, not through Amazon.
- You can view all active subscriptions in one place by going to "Memberships and subscriptions" in your Amazon account, which shows renewal dates and billing amounts.
- If you cancel during a free trial, no charge appears on your account, and your access ends when the trial period expires.
Cancelling Amazon Prime through your account
To cancel Amazon Prime, sign in to your Amazon account on a web browser or open the Amazon app. On the web, go to "Account" in the top right corner, then select "Memberships and subscriptions." On the mobile app, tap the menu icon (three horizontal lines), go to "Account," then tap "Memberships and subscriptions."
Find "Amazon Prime" in the list and select "Manage membership." You will see a button that says "Cancel membership" or "End membership." Click or tap it. Amazon will show you the date your membership ends and ask you to confirm the cancellation. You can choose to cancel when ready or let it end on your next billing date.
If you cancel before your billing date, you keep access to Prime benefits until that date arrives. If you choose when ready cancellation, access stops right away and Amazon may issue a refund for the unused portion of your membership, depending on how much time remains.
Cancelling magazines, newspapers, and Kindle Unlimited
Subscriptions to magazines, newspapers, and Kindle Unlimited (Amazon's unlimited reading service) cancel through the same "Memberships and subscriptions" menu. Sign in to your account, navigate to that section, find the subscription you want to cancel, and select "Manage subscription" or "Cancel subscription."
These subscriptions typically stop charging on your next renewal date. You usually keep access until that date passes. Some publications let you read issues you have already received even after cancellation, but access to new issues stops when ready after you cancel.
Cancelling third-party subscriptions sold through Amazon
Some subscriptions — like streaming services, apps, or specialized memberships — are sold through Amazon but managed by the third-party company that provides them. These appear in your "Memberships and subscriptions" list, but cancelling them may require you to go to the provider's own website instead of cancelling through Amazon.
Check the subscription details in your Amazon account. If there is a link that says "Manage on [Provider's] website" or "Visit provider," click that link to cancel directly with them. If you cancel only through Amazon without also cancelling with the provider, you may still be charged. Some providers let you cancel through Amazon, but it is safer to check their website first or contact their support team to confirm the cancellation method.
What happens after you cancel
After you cancel, Amazon stops charging you on your next billing date (or when ready, if you chose when ready cancellation). Your subscription will no longer appear in your "Memberships and subscriptions" list once it fully expires, though Amazon keeps a record of past subscriptions in your account history.
If you cancel during a free trial, no charge ever appears on your account. If you cancel after the trial ends but before your first paid billing date, you will not be charged. If you have already been charged for a billing period and then cancel, you generally cannot get a refund for that period, though Amazon may make exceptions depending on how recently you were charged.
Restarting a cancelled subscription
You can restart most Amazon subscriptions at any time by going back to "Memberships and subscriptions" and selecting the subscription again. For Amazon Prime, you can restart your membership and choose a monthly or annual plan. For magazines, newspapers, and Kindle Unlimited, you can resubscribe the same way.
When you restart, you begin a new billing cycle. If you cancelled during a free trial, you may be offered another free trial when you restart, though this depends on Amazon's current promotion rules. Third-party subscriptions may have their own rules about restarting, so check with the provider if you are unsure.
Troubleshooting cancellation problems
If you cannot find a subscription in your "Memberships and subscriptions" list, it may already be cancelled or it may be listed under a different account (if you have multiple Amazon accounts). Check that you are signed into the correct account.
If a subscription continues to charge after you cancelled it, contact Amazon Customer Service through your account. Go to "Account," select "Contact Us," and describe the issue. Amazon can investigate whether the cancellation went through and issue a refund if you were charged in error. Keep records of your cancellation confirmation and any charges that appeared after you cancelled.
For third-party subscriptions, if cancelling through the provider's website did not stop the charges, contact the provider's support team directly. They can confirm whether the cancellation was processed on their end. If both the provider and Amazon say the cancellation went through but charges continue, dispute the charge with your credit card company or bank.
Frequently Asked Questions
Do I get a refund if I cancel Amazon Prime mid-month?
Amazon may refund the unused portion of your membership if you cancel mid-month, but this is not may provide. The refund depends on how much time is left in your billing period and Amazon's refund policy at the time. Contact Amazon Customer Service if you believe you are owed a refund.
What happens to my Prime Video or Prime Music if I cancel Prime?
Access to Prime Video, Prime Music, Prime Reading, and other Prime benefits stops when your membership ends. If you want to keep using these services separately, some offer standalone subscriptions (like Prime Video on its own), but you would need to set those up before your Prime membership expires.
Can I cancel a subscription on the Amazon app?
Yes. Open the app, tap the menu icon, go to "Account," then "Memberships and subscriptions." Find the subscription you want to cancel and follow the same steps as on the website. The process is identical on both platforms.
Why am I still being charged after I cancelled?
If you cancelled a third-party subscription through Amazon but not through the provider's website, the provider may still charge you. For Amazon's own subscriptions, a delayed charge usually means the cancellation did not process. Check your "Memberships and subscriptions" list to confirm the subscription is gone, then contact Amazon Customer Service if charges continue.
Can I cancel a free trial without being charged?
Yes. If you cancel during a free trial period, no charge appears on your account. Your access ends when the trial period expires, but you will not be billed. Make sure you cancel before the trial ends to avoid being charged for the first paid period.