What Brinks Home Security Is
Brinks Home Security is a monitored alarm system you install in your home that sends alerts to a central monitoring station when a door or window opens, motion is detected, or a sensor is triggered. If you don't disarm the system within a set time (usually 30 to 60 seconds), the monitoring center calls you. If you don't answer or give a code word, they dispatch police to your address. You pay a monthly fee for this monitoring service, separate from the cost of the equipment itself.
Brinks is one of several national monitoring companies — others include ADT, Vivint, and Frontpoint — but Brinks has been in the business since 1859 and operates its own monitoring centers. The system works whether you're home or away, and most plans let you arm and disarm it from your phone using their mobile app.
Key Takeaways
- Brinks charges for equipment (usually $200 to $500 upfront or spread across your contract), installation (typically $100 to $300), and monthly monitoring (usually $25 to $50 depending on the plan).
- The system includes door and window sensors, a keypad, a control panel, and a siren; you can add cameras, glass-break detectors, and environmental sensors for extra cost.
- Most Brinks contracts run 24 or 36 months, and early cancellation usually costs a penalty that decreases over time.
- You can control the system remotely through the Brinks mobile app, which also sends you alerts when sensors trigger.
- Brinks monitoring is 24/7, meaning the center responds to alarms at any hour, including holidays.
Equipment and What It Includes
A standard Brinks system comes with a control panel (the main hub that communicates with sensors and the monitoring center), a keypad (where you enter your code to arm and disarm), door and window sensors (small magnetic switches that trigger when opened), and a siren (the loud alarm that sounds when triggered). The number of sensors included varies by plan — entry-level packages might include 4 to 6 sensors, while higher tiers include 8 to 12.
You can add motion detectors (which sense movement inside your home), glass-break sensors (which detect the sound of breaking glass), environmental sensors (for smoke, carbon monoxide, or water), and security cameras to your system. Each add-on costs extra, both at purchase and sometimes as a monthly fee if it requires cloud storage for video.
Brinks offers both hardwired systems (sensors and panel connected by wires run through your walls) and wireless systems (sensors communicate with the panel by radio signal). Wireless is easier to install yourself, while hardwired typically requires a technician and is more permanent.
How Much Brinks Costs
Brinks pricing has three parts: equipment, installation, and monthly monitoring. Equipment costs range from about $200 to $500 depending on how many sensors and features you choose. Installation by a Brinks technician typically runs $100 to $300; if you choose a wireless system and install it yourself, there is no installation fee.
Monthly monitoring fees usually fall between $25 and $50, depending on which plan you select. Some plans include video storage or additional features; others are monitoring-only. Brinks often advertises a lower introductory rate for the first few months, then the price increases to the regular rate. You will see the regular rate in your contract before you sign.
Most Brinks contracts require you to commit for 24 or 36 months. If you cancel early, you owe an early termination fee — typically several hundred dollars, though it decreases the longer you stay. Some contracts allow you to transfer service if you move, which avoids the penalty.
How Monitoring Works When an Alarm Triggers
When a sensor triggers — say, a door opens while the system is armed — the control panel sends a signal to Brinks' monitoring center. You have a grace period (usually 30 to 60 seconds) to enter your code on the keypad to disarm the system. If you don't, the siren sounds and the monitoring center receives the alert.
A dispatcher at the monitoring center calls the phone number on file. If you answer and give your security code word, you can tell them it was a false alarm or that you need police. If you don't answer or can't provide the code word, the dispatcher assumes an intrusion and sends police to your address. This is why it's important to keep your code word secret and your phone number current.
Brinks' monitoring centers operate 24 hours a day, 7 days a week, including holidays. There is no time when your system is not being watched.
Remote Access and Mobile Control
The Brinks mobile app lets you arm and disarm your system from anywhere using your smartphone. You can also receive push notifications when a sensor triggers, see which sensor triggered, and check the status of your system in real time. Some plans include video streaming from Brinks cameras, so you can watch live feeds or recorded clips.
To use remote access, you create a login and password for your Brinks account. The app communicates with your control panel through Brinks' servers, so you need an internet connection on both ends. If your internet goes down, the system still works — it can communicate with the monitoring center through a cellular backup connection (included in most plans) or a landline if your panel is hardwired to one.
Contracts, Cancellation, and Transferring Service
Brinks contracts typically run 24 or 36 months. During this time, you commit to paying the monthly monitoring fee. If you cancel before the contract ends, you owe an early termination fee, which is usually stated in your contract as a flat amount or as the remaining balance of your contract.
Some Brinks plans allow you to transfer your service if you move to a new address. This avoids the early termination fee, though you may pay a transfer fee (usually $50 to $100). If your new home is outside Brinks' service area, you may not be able to transfer.
At the end of your contract, you can renew month-to-month, sign a new contract, or cancel without penalty. Brinks often offers renewal discounts to keep you as a customer.
Comparing Brinks to Other Monitoring Companies
Brinks competes with ADT (the largest U.S. monitoring company), Vivint (which emphasizes smart home integration), Frontpoint (known for wireless systems and shorter contracts), and several regional providers. The main differences are in contract length, equipment options, monitoring center response time, and mobile app features.
ADT has more local offices and longer history, but often charges higher monthly fees. Vivint bundles security with smart home devices like thermostats and locks. Frontpoint offers month-to-month contracts with no long-term commitment, though monthly fees are typically higher. Brinks falls in the middle on price and offers a balance of equipment options and monitoring reliability.
Before choosing, compare the total cost over your contract period (equipment + installation + monthly fee × number of months), the contract terms, what happens if you move, and whether the company offers the features you want, like cameras or environmental sensors.
Frequently Asked Questions
Do I have to sign a long contract with Brinks?
Most Brinks plans require a 24 or 36-month contract. Some promotional offers may have shorter terms, but these are not standard. Check your specific offer before signing — the contract length and early termination fee should be clearly stated in your agreement.
What happens if my internet goes out?
Your Brinks system can still communicate with the monitoring center through a cellular backup connection (included in most plans) or a landline connection if your panel is hardwired to one. The system does not depend on your home internet to send alarms, so outages do not leave you unprotected.
Can I install Brinks myself, or do I need a technician?
Wireless Brinks systems can be installed by you — the sensors stick to doors and windows, and the panel plugs in. Hardwired systems require a technician to run wires through your walls. Self-installation saves the installation fee but takes a few hours and requires you to follow Brinks' instructions carefully.
What if I get a false alarm and police are dispatched?
If police respond to a false alarm, you may be charged a fine by your local police department, not by Brinks. The amount varies by city — some allow a few free false alarms per year, while others charge when ready. Brinks does not control this; it is a local ordinance. Keeping your code word secret and disarming the system quickly when you come home helps prevent false alarms.
Can I take my Brinks system with me if I move?
You can transfer your service to a new address if it is within Brinks' service area, usually for a transfer fee of $50 to $100. If your new address is outside their service area, you will need to cancel your contract, which may trigger an early termination fee. Ask Brinks whether your new address is serviceable before you move.