Spencer's is a retail chain that sells novelty items, apparel, and adult merchandise

Spencer's operates physical stores in malls across the United States and an online store at spencersonline.com. The chain carries novelty gifts, graphic t-shirts, band merchandise, gaming items, and adult products. Most locations are in shopping malls, though some standalone stores exist in certain cities. Store hours vary by location — mall stores typically follow mall hours, while standalone locations may have different schedules.

The store does not require membership to shop. You can browse and purchase in-store or online without creating an account, though creating one online lets you track orders and save payment information for faster checkout.

Spencer's age-restricts certain products. Items marked as adult merchandise require you to be 18 or older to purchase in-store or online. Online purchases of age-restricted items may require signature confirmation at delivery to verify age.

Key Takeaways

  • Spencer's sells novelty items, apparel, gaming merchandise, and adult products both in physical mall locations and online at spencersonline.com.
  • No membership is required to shop, but creating an online account lets you track orders and save payment methods.
  • Adult merchandise is restricted to customers 18 and older, and online purchases may require a signature to confirm age at delivery.
  • Store locations and hours vary — mall stores follow mall schedules, while standalone locations may differ, so check before visiting.
  • Return policies typically allow 30 to 60 days for most items, though adult merchandise may have different or no return options depending on the product.

Finding a Spencer's location and store hours

The easiest way to find a store near you is to use the location finder on spencersonline.com. Enter your zip code or city, and the site shows all nearby stores with their addresses and phone numbers. You can also call a store directly to confirm hours before visiting, since mall hours change seasonally and for holidays.

Most Spencer's locations are inside shopping malls, so they close when the mall closes. Some malls have extended hours on certain days — typically Thursday through Saturday — so check your local mall's schedule if you plan an evening visit. Standalone Spencer's locations, found in some cities, may have independent hours that differ from mall stores.

What you need to know about age restrictions and purchases

Spencer's restricts certain products to customers 18 and older. In-store, staff will ask for ID if you purchase age-restricted items. Online, you must confirm you are 18 or older during checkout. For deliveries of age-restricted merchandise, the carrier may require a signature and photo ID to confirm your age before handing over the package.

If you are under 18, you can shop for most items in the store — novelty gifts, apparel, gaming merchandise, and non-adult novelties are available to all ages. Only adult-specific products are restricted. Online, the site does not let you add age-restricted items to your cart if you have not confirmed your age.

How to shop online at Spencer's

Visit spencersonline.com and browse by category or use the search bar. You can filter by price, size, or product type. Add items to your cart and proceed to checkout. You do not need an account to purchase, but creating one saves your address and payment information for faster future orders.

Spencer's accepts major credit cards, debit cards, and PayPal. Shipping costs vary by order total and delivery speed. Standard shipping typically takes 5 to 10 business days, while expedited options are available for an additional fee. Orders ship from Spencer's warehouses, not individual stores.

If you order age-restricted items online, expect a signature requirement at delivery. Make sure someone 18 or older is available to sign for the package. If no one is home, the carrier will leave a notice, and you can arrange redelivery or pick up the package at a carrier facility.

Returns and exchanges at Spencer's

Spencer's return window is typically 30 to 60 days from purchase, depending on the item category. Keep your receipt — in-store returns require it. Items must be in original condition with tags attached. Some merchandise, particularly adult products, may have restricted or no-return policies, so check the product page or ask in-store before purchasing if you are unsure.

For online orders, you can initiate a return through your account on spencersonline.com or contact customer service. In-store purchases can be returned to any Spencer's location with your receipt. Refunds are issued to the original payment method and typically process within 5 to 10 business days after the return is received and inspected.

Payment methods and pricing

Spencer's accepts Visa, Mastercard, American Express, Discover, and PayPal both in-store and online. Prices vary by item and location. The online store sometimes runs sales and promotions that differ from in-store pricing, so compare before purchasing if you have a choice between channels.

In-store, prices are marked on items and displayed at checkout. Online, the final price includes applicable sales tax based on your shipping address. Shipping fees are added at checkout and vary by order size and delivery speed.

Frequently Asked Questions

Do I need to be 18 to enter a Spencer's store?

No. You can enter and browse at any age. Age restrictions explore only to purchasing certain adult merchandise. Staff will ask for ID only when you attempt to buy age-restricted items.

Can I return adult merchandise?

Return policies for adult products vary by item. Some have no-return policies, while others allow returns within the standard window if unused and in original packaging. Check the product description or ask staff before purchasing if the return policy matters to your decision.

What happens if I order age-restricted items online and am not home for delivery?

The carrier will leave a notice and hold the package at a local facility. You can pick it up in person with ID, or arrange redelivery for a time when someone 18 or older is home to sign.

Does Spencer's price match other retailers?

Spencer's does not publicly advertise a price-match policy. Prices may differ between online and in-store, and between locations. Call your local store or check online to compare before purchasing.

Can I shop at Spencer's without creating an account?

Yes. Both in-store and online purchases work without an account. Creating one is optional and saves your information for faster checkout on future orders.