What Gino's East is and where to find it

Gino's East is a Chicago-based pizzeria chain known for deep-dish pizza. The original location opened in 1966 in Chicago's River North neighborhood. Today the chain operates multiple locations across Illinois and has expanded to a few other states, though the number and location of open restaurants changes over time.

You can find Gino's East locations in Chicago, the surrounding suburbs, and select cities outside Illinois. The easiest way to find a current location near you is to visit their official website or call ahead, since restaurant locations open and close. Each location operates its own hours, which may differ from other Gino's East restaurants.

Key Takeaways

  • Gino's East specializes in deep-dish pizza, a thick, rectangular style that takes longer to cook than thin-crust pizza.
  • You can order in person, by phone, or through their website or third-party delivery apps, depending on which location you use.
  • Deep-dish pizzas typically feed two to four people and cost more than thin-crust options at other chains.
  • Delivery times vary by location and demand, but deep-dish pizza takes 30 to 45 minutes to bake, so plan accordingly.
  • The restaurant walls are covered in carved initials and graffiti from decades of customers, which is part of the dining experience.

How deep-dish pizza differs from other styles

Deep-dish pizza is thicker and heavier than the thin-crust pizza you may be used to from national chains. The crust is more like a bread or cake, and the pizza sits in a rectangular or round pan rather than on a flat surface. Because of the thickness, a single deep-dish pizza is meant to feed two to four people, not one.

The baking time is longer than thin-crust pizza. A deep-dish pizza takes 30 to 45 minutes to bake, depending on the toppings and the oven. If you order for delivery or pickup, factor this time into your wait. During busy hours (lunch, dinner, weekends), the wait can be even longer because the kitchen is baking multiple pizzas in sequence.

Ordering options and how they work

Most Gino's East locations accept orders in three ways: in person at the restaurant, by phone, or online through their website. Some locations also appear on third-party delivery apps like DoorDash, Uber Eats, or Grubhub, though not all restaurants use all platforms. Check which method works for the location you want to order from.

When you order online or by phone, you will choose your pizza size, crust type (if options are available), toppings, and any sides. You will also select whether you want pickup or delivery. If you choose pickup, you drive to the restaurant and collect your order at a set time. If you choose delivery, the restaurant or a third-party service will bring the pizza to your address for an additional fee.

Payment methods vary by location and ordering method. In-person orders may accept cash or card. Phone and online orders typically require a card or digital payment method at the time you order. Third-party apps handle payment through their own systems.

Pricing and what affects the cost

Deep-dish pizza costs more than thin-crust pizza at most chains because it uses more dough, sauce, and cheese. A single large deep-dish pizza typically costs between $20 and $35, depending on the location and toppings. Specialty pizzas with multiple toppings or premium ingredients cost more than a basic cheese pizza.

Delivery fees, if you order delivery, are separate from the pizza price. The fee depends on your distance from the restaurant and the delivery service used. Some locations charge a flat delivery fee; others charge a percentage of your order total. You may also be asked to add a tip at checkout or when the driver arrives.

Sides like salads, appetizers, or desserts are priced separately. Beverages are also an additional cost. Check the menu for current prices, as they vary by location and change over time.

What to expect when you visit or receive your order

If you dine in at a Gino's East location, expect a casual, informal atmosphere. The walls are covered in carved initials, signatures, and graffiti from customers over the decades — this is a signature feature of the restaurant and part of the experience. Seating is often at shared tables or booths, and the space can be crowded during peak hours.

Your pizza will arrive hot and will be cut into squares rather than triangles. Because deep-dish pizza is thick and heavy, it is best eaten with a fork and knife, though you can pick up individual squares with your hands. The pizza will cool slowly because of its thickness, so be careful of the heat when you first receive it.

If you order delivery, the pizza will arrive in an insulated box to keep it warm. The driver will ring your doorbell or call when they arrive. Check the order before the driver leaves to make sure everything is correct. Because deep-dish pizza is heavier than thin-crust, it may shift slightly during transport, but this does not affect the taste.

Common questions about ordering and dining

Gino's East does not offer a thin-crust option at most locations — the restaurant specializes in deep-dish. If you prefer thin-crust pizza, you will need to order from a different pizzeria. Some Gino's East locations may offer a "pan pizza" or other variations, so call ahead if you want to confirm what styles are available.

If you have dietary restrictions or allergies, call the restaurant directly to discuss your needs. Many locations can accommodate vegetarian orders, and some may be able to address other dietary concerns, but this varies by location. Do not rely on third-party apps alone for accurate allergen or dietary information — speak to the restaurant directly.

Gino's East does not typically offer a lunch special or discount pricing at most locations, though individual restaurants may run promotions. Check their website or call to ask about current deals.

Frequently Asked Questions

How long does it take to get a deep-dish pizza from Gino's East?

A deep-dish pizza takes 30 to 45 minutes to bake. If you order during a busy time, you may wait longer because the kitchen bakes pizzas in order. For pickup, add time for you to drive to the restaurant. For delivery, add the restaurant's delivery time, which varies by location and distance.

Can I order Gino's East pizza online?

Most Gino's East locations accept online orders through their website. Some locations also appear on third-party delivery apps. Check the location you want to order from to see which methods they use. You can also call the restaurant directly to place a phone order.

Is Gino's East only in Chicago?

Gino's East started in Chicago and still has most of its locations there. The chain has expanded to some suburbs and a few cities outside Illinois, but the number of locations outside Chicago is small. Visit their website or search for locations near you to find the closest restaurant.

What should I do if my order is wrong or the pizza arrives cold?

If you dine in, tell a staff member when ready. If you ordered for pickup or delivery, contact the restaurant as soon as you notice the problem. Most locations will remake the pizza or offer a refund. Keep your receipt and any photos of the order if you need to dispute a charge with your payment method or delivery app.

Does Gino's East deliver to my address?

Delivery depends on the location and your distance from the restaurant. Call the location you want to order from or check their website to see if they deliver to your zip code. If they do not deliver, you can order for pickup instead.