What Wayback Burgers Is

Wayback Burgers is a fast-casual burger chain that operates locations across the United States. The restaurant focuses on made-to-order burgers, hand-cut fries, and milkshakes. Unlike some burger chains that use assembly-line speed as their main draw, Wayback emphasizes customization — you can build your burger by choosing your toppings, cheese, and cooking temperature at the counter or through their ordering system.

The chain started in Delaware in 2007 and has grown to include locations in multiple states. Each location operates as a standalone restaurant rather than a large corporate dining experience, which means service style and menu offerings can vary slightly by location. Most Wayback Burgers locations are open for lunch and dinner, with some offering breakfast or late-night hours depending on the specific restaurant.

Key Takeaways

  • Wayback Burgers lets you customize your burger with your choice of toppings, cheese type, and how well-done you want it cooked.
  • You order at the counter or through a digital menu, and the kitchen prepares your food fresh after you order rather than from a warming bin.
  • Prices are typically in the mid-range for fast-casual dining — more than a quick-service chain but less than a full-service restaurant.
  • Most locations accept cash and card payments, and some offer online ordering or delivery through third-party apps.
  • The menu includes burgers, fries, milkshakes, and sometimes chicken sandwiches or salads, though the core focus is burgers.

How to Order at Wayback Burgers

When you arrive at a Wayback Burgers location, you walk up to the counter and review the menu board or printed menu. The staff will ask you what you want and walk you through your options. You choose your burger size (usually single or double patty), the type of cheese, and any toppings you want added or removed. You also specify how you want the burger cooked — rare, medium-rare, medium, medium-well, or well-done.

After you finalize your burger, you order sides like hand-cut fries or onion rings, and any drinks or desserts. You pay at the counter with cash or card. Some locations have a digital ordering kiosk where you can build your order on a screen before paying. Once your order is placed, you receive a number or your name is called when the food is ready — typically within 5 to 10 minutes depending on how busy the location is.

Some Wayback Burgers locations offer online ordering through their website or third-party delivery apps like DoorDash or Uber Eats. If you order online, you can customize your burger the same way you would in person, and you either pick it up at the counter or have it delivered to your address.

Menu Items and Pricing

The core menu at Wayback Burgers centers on burgers. You can order a single or double patty burger and choose from standard toppings like lettuce, tomato, onion, pickles, mustard, ketchup, and mayo. The restaurant also offers specialty burgers with preset topping combinations, though you can modify any of them. Cheese options typically include American, cheddar, Swiss, and sometimes pepper jack or other varieties depending on the location.

Beyond burgers, most locations serve hand-cut fries, onion rings, and milkshakes in flavors like vanilla, chocolate, and strawberry. Some locations add chicken sandwiches, hot dogs, or salads to the menu. Prices for a single burger typically range from $6 to $10, with double burgers running $2 to $3 more. Sides and drinks add another $3 to $6 to your total. Exact pricing varies by location and can change over time.

Many Wayback Burgers locations offer combo meals that bundle a burger, fries, and drink at a slight discount compared to ordering items separately. Some also run promotions or loyalty programs — check with your local restaurant or their website to see what deals are currently available.

Payment and Dietary Accommodations

Wayback Burgers accepts both cash and major credit cards at the counter. If you order online through their website or a delivery app, you pay through that platform before your order is prepared. Most locations do not charge a separate fee for customization — you can add or remove toppings without extra cost.

If you have dietary restrictions, you can build a burger that works for you. You can request no cheese, skip the bun for a lettuce wrap, or ask for extra vegetables. The staff can tell you about ingredients if you have allergies, though you should ask directly rather than assume — cross-contamination in a busy kitchen is always a possibility. Some locations may have gluten-free bun options, but this varies, so call ahead if that is important to you.

Dine-In, Takeout, and Delivery Options

Most Wayback Burgers locations have a small dining area where you can eat your meal on-site. After you order and receive your food, you find a table and eat there. Some locations have limited seating, so during busy times you may need to wait for a table or take your order to go.

You can also order for takeout — the staff will bag your food to go, and you eat it elsewhere. If you order online through the Wayback Burgers website or a delivery app, you can choose pickup or delivery. Pickup means you go to the restaurant and collect your order. Delivery means a driver brings your food to your address, though delivery fees and wait times depend on which app you use and how far you are from the restaurant.

What to Know Before You Go

Wayback Burgers locations are independently operated, which means hours, menu items, and service can differ from one restaurant to another. Before you visit, check the specific location's hours online or call ahead, especially if you are going at an unusual time or want to confirm they have a particular item.

Because burgers are made to order, there is a wait — usually 5 to 10 minutes, but longer during peak lunch or dinner hours. If you are in a rush, ordering ahead online can sometimes reduce your wait time. The restaurant does not typically take reservations, so you show up and order when you arrive.

Wayback Burgers is a casual, counter-service environment. You order at the counter, pay there, and then either eat in the dining area or take your food with you. There is no table service or server taking your order.

Frequently Asked Questions

Can I modify my burger after I order it?

If your order has not yet been prepared, you can usually ask the staff to make changes. Once the kitchen has started cooking, modifications become difficult. If you realize you made a mistake after receiving your food, ask the staff — many locations will remake the burger if it is wrong.

Do Wayback Burgers locations have vegetarian options?

Most locations can make a veggie burger or a burger with no meat — typically a bun with cheese and toppings. Call your local restaurant to confirm they can accommodate this, as not all locations may have a prepared veggie patty on hand.

Is there a kids menu?

Many Wayback Burgers locations offer smaller portions or kids meals, though offerings vary by location. Call ahead or check the menu at your nearest restaurant to see what they have for children.

What if I order online and my food is wrong?

Contact the restaurant directly or the delivery app you used. Most locations will remake the order or issue a refund if there was an error. Keep your receipt or order confirmation so you have proof of what you ordered.

Do Wayback Burgers locations offer catering?

Some locations may handle catering orders for groups, but this varies widely. Contact your local Wayback Burgers directly to ask about catering options and pricing.