What Mrs. Fields Offers and How to Use Their Rewards Program

Mrs. Fields is a bakery chain known for chocolate chip cookies, brownies, and other baked goods sold in shopping malls, airports, and standalone locations. The chain offers a rewards program called Mrs. Fields Rewards that lets you earn points on purchases, which you can redeem for free items or discounts on future orders.

The program is free to join and works through a mobile app or a physical card. When you buy something at Mrs. Fields, you earn points based on what you spend. Those points accumulate in your account and can be converted into rewards — typically a free cookie, brownie, or other item once you reach a certain point threshold.

Key Takeaways

  • Mrs. Fields Rewards is a free program you join through their mobile app or by asking for a card in-store, and you earn points on every purchase.
  • Points are added to your account automatically when you provide your phone number or scan your card at checkout.
  • Rewards typically become available once you accumulate enough points, usually redeemable for a free item or discount.
  • The mobile app shows your current point balance, available rewards, and nearby Mrs. Fields locations.
  • Gift cards are separate from the rewards program and can be purchased in-store or online, then used like cash at any Mrs. Fields location.

How to Join Mrs. Fields Rewards

You can join Mrs. Fields Rewards in two ways: read the mobile app or sign up in person at a Mrs. Fields location. If you use the app, you create an account with your email address and phone number. Once your account is set up, the app generates a digital card that you show at checkout, or the cashier can look up your account using your phone number.

If you prefer a physical card, ask for one at any Mrs. Fields counter. The staff will give you a card and may ask for your phone number to link it to an account. Either way, your points are stored in the same system, so you can use the app or the card interchangeably.

How Points Are Earned and Redeemed

Every time you make a purchase at Mrs. Fields, you earn points. The exact number of points per dollar spent varies — some locations or promotions may offer bonus points on certain items or during specific periods. You can check your point balance anytime through the app or by asking a staff member at the register.

Once you reach the point threshold for a reward, that reward becomes available in the app or on your physical card. You then redeem it by showing the app or card to the cashier at checkout. The reward is deducted from your account, and you receive the free item or discount. Rewards do not expire when ready, but Mrs. Fields may set expiration dates on individual rewards, so check the app regularly to see what you have available.

Mrs. Fields Gift Cards: Purchase and Use

Mrs. Fields gift cards are separate from the rewards program. You can buy them in-store at any Mrs. Fields location or online through the Mrs. Fields website. Gift cards come in various denominations and work like a prepaid card — you load money onto them, and that balance is deducted each time you use the card to buy something.

Gift cards can be used at any Mrs. Fields location that accepts them. You straightforward hand the card to the cashier, and they scan it or enter the card number to process the payment. If your purchase is less than the card balance, the remaining amount stays on the card for future use. Gift cards typically do not earn rewards points, though some promotions may vary — ask in-store or check the Mrs. Fields website for current terms.

Checking Your Balance and Managing Your Account

If you use the Mrs. Fields Rewards app, your point balance and available rewards are visible whenever you open it. The app also shows your transaction history, nearby store locations, and current promotions. You can update your account information, such as your email or phone number, directly in the app settings.

If you have a physical rewards card, you can ask a staff member to check your balance at any Mrs. Fields location, or you may be able to check it online by entering your card number on the Mrs. Fields website. For gift cards, the balance is usually printed on the receipt when you purchase it, and you can check it again at checkout or by asking staff to scan the card.

What Happens If You Lose Your Card or Forget Your Login

If you lose a physical rewards card, contact Mrs. Fields customer service with your phone number or email address associated with the account. Your points are tied to your account, not the physical card, so a replacement card can be issued with your balance intact. If you forget your app login, use the password reset option on the login screen, which typically sends a reset link to your email address.

For lost or damaged gift cards, the process depends on whether you have the card number or receipt. If you have the receipt or card number, Mrs. Fields may be able to replace the card or transfer the balance to a new one, though policies vary by location. Keep your receipt when you purchase a gift card, as it serves as proof of the balance.

Promotions and Seasonal Offers

Mrs. Fields runs seasonal promotions and special offers throughout the year, particularly around holidays like Christmas, Valentine's Day, and Easter. These promotions may include bonus points on certain purchases, limited-edition items, or special pricing on gift boxes. Promotions are usually advertised in-store, through the mobile app, or on the Mrs. Fields website.

Rewards members often receive notifications about promotions through the app or email if they have opted in to communications. Checking the app regularly or signing up for email alerts ensures you do not miss out on bonus point opportunities or exclusive member discounts.

Frequently Asked Questions

Do I earn rewards points when I use a gift card?

No, gift card purchases typically do not earn rewards points. However, rewards members can still use their rewards card or app at checkout to earn points on a separate purchase. Some promotions may offer bonus points on gift card purchases during specific periods — check with your local store or the Mrs. Fields website for current offers.

Can I combine my rewards card with a gift card at checkout?

Yes, you can use both in a single transaction. For example, you could redeem a rewards item and pay for additional items with a gift card. Ask the cashier how they prefer to process the transaction, as procedures may vary slightly by location.

What if my reward expires before I use it?

Expiration dates vary by reward and are shown in the app or on your physical card. If a reward expires, it is removed from your account and cannot be used. Check your available rewards regularly to use them before they expire. You can always earn new points toward future rewards.

Can I transfer my rewards points to someone else?

Rewards points are tied to your personal account and typically cannot be transferred. However, you can purchase a gift card and give it to someone else, or you can redeem your rewards and give the free item as a gift.

Is there a limit to how many points I can earn?

Mrs. Fields does not publicly state a maximum point balance. Points accumulate as you make purchases, and you can redeem them at any time. If you have questions about your specific account, contact Mrs. Fields customer service or ask at a store location.