Where to find your Fidelity 401(k) statement

Your Fidelity 401(k) statement is available through your Fidelity account online, by phone, or by mail. The fastest route is logging into your Fidelity account at fidelity.com, where you can view and read statements from any month. If you do not have an online account set up, you can call Fidelity's retirement account line at 1-800-343-3548 to request a statement by mail, which typically arrives within 7 to 10 business days.

Fidelity sends statements automatically on a regular schedule — usually quarterly or monthly, depending on your plan. If you need a statement for a specific month that is not the current quarter, you can retrieve it through your online account or request it by phone.

Key Takeaways

  • Log into fidelity.com with your username and password to view and read statements from any month when ready.
  • Call 1-800-343-3548 if you do not have online access or prefer to receive a printed statement by mail.
  • Fidelity sends statements automatically on a schedule set by your employer's plan, usually quarterly or monthly.
  • Your statement shows your account balance, contributions, investment performance, and any fees charged during the period.
  • You will need your Social Security number or account number to verify your identity when calling or setting up online access.

Logging into your Fidelity account online

Go to fidelity.com and click "Log In" in the top right corner. Enter your username and password. If you have not created an online account yet, click "Register" and follow the steps to set one up — you will need your Social Security number, date of birth, and account number (which may be on any mail Fidelity has sent you).

Once logged in, look for "Statements" or "Documents" in the left menu or under your account summary. Select the month and year you need, then click "View" or "read" to see the PDF. You can save it to your computer or print it directly.

Requesting a statement by phone or mail

Call Fidelity at 1-800-343-5433 for general retirement account questions or 1-800-343-3548 if you are calling about a workplace 401(k). Have your Social Security number or account number ready. A representative can email you a statement when ready, mail a printed copy, or help you set up online access so you can retrieve statements yourself in the future.

If you request a printed statement by mail, allow 7 to 10 business days for delivery. Fidelity may also send statements automatically to your mailing address on file — check the back of any recent statement to see when your next automatic statement is scheduled.

What information appears on your statement

Your Fidelity 401(k) statement shows your account balance as of the statement date, the total amount you have contributed during the period, any employer matching contributions, and the current value of your investments. It also lists any withdrawals or transfers you made, fees charged to your account, and the performance of your investments during that time period.

The statement breaks down your balance by investment option — for example, how much is in a stock fund versus a bond fund — so you can see where your money is invested. If you have taken a loan against your 401(k), the statement will show the loan balance and your repayment schedule.

Statements for different time periods

Fidelity automatically sends statements on a schedule determined by your employer's plan. Most plans send quarterly statements (four times a year), though some send monthly or annually. You can view statements from any month through your online account, even if Fidelity did not send an automatic statement for that specific month.

If you need a statement from several years ago, you can still request it by phone. Fidelity typically keeps records going back at least seven years. Specify the exact month and year you need when you call.

Setting up online access if you do not have it

If you have never logged into Fidelity online, go to fidelity.com and click "Register" or "New User?" You will need your Social Security number, date of birth, and your account number. Your account number may appear on any statement or letter Fidelity has mailed to you, or you can call 1-800-343-3548 to ask for it.

After you register, you will create a username and password. Fidelity may ask you security questions to verify your identity. Once your account is active, you can log in anytime to view statements, check your balance, and make changes to your investments.

What to do if you cannot find your statement

If you logged into your account but cannot locate the statement you need, check that you are looking in the correct section — it may be labeled "Statements," "Documents," "Tax Documents," or "Account History" depending on your plan type. You can also filter by date range to narrow the list.

If the statement still does not appear online, call 1-800-343-3548 and provide the month and year you need. A representative can confirm whether a statement was issued for that period, resend it to you by email, or mail a copy. If you are looking for a statement from before you opened your online account, the representative can retrieve it from Fidelity's records.

Frequently Asked Questions

How often does Fidelity send 401(k) statements?

Most employer plans send statements quarterly (four times per year), though some send monthly or annually. Your employer's plan administrator sets the schedule. You can view statements from any month online even if Fidelity did not send an automatic statement for that specific period.

Can I get a statement for a month that is not my regular statement date?

Yes. Log into your Fidelity account and select any month from the available list, or call 1-800-343-3548 to request a statement for a specific date. Fidelity can generate a statement for almost any month you need.

What if I forgot my Fidelity username or password?

Go to fidelity.com and click "Log In," then select "Forgot username?" or "Forgot password?" Follow the prompts to reset it using your email address or phone number. If you cannot reset it online, call 1-800-343-3548 and a representative can help you regain access.

Do I need to print my statement or can I keep a digital copy?

You can keep a digital copy — downloading and saving the PDF to your computer is sufficient for your records. Many people save statements in a folder by year for tax purposes or to track their account over time. Printing is optional.

How far back can I view statements online?

Most Fidelity accounts allow you to view statements going back several years through your online account. If you need a statement from longer ago, call 1-800-343-3548 and ask — Fidelity keeps records for at least seven years and can retrieve older statements.