How to Update Your Address With Fidelity Investments

Where to change your address at Fidelity

You can change your address with Fidelity through your online account, by phone, or by mail. The fastest route is logging into your Fidelity account on the website or mobile app, finding the account settings or profile section, and updating your address directly — this takes a few minutes and takes effect when ready for most account types. If you prefer to speak with someone, call Fidelity's main customer service line at 1-800-343-3548 and ask to update your mailing address; a representative will verify your identity and make the change while you wait.

If you do not have online access or prefer written confirmation, you can mail a signed letter to Fidelity requesting the address change. The letter should include your full name, account number, current address, new address, and your signature. Mail it to the address listed on your most recent Fidelity statement — this address varies by account type and region, so check your statement first rather than guessing.

Address changes typically take effect within one to three business days when made online or by phone. Mail requests may take one to two weeks depending on processing time and mail delivery.

Key Takeaways

Logging into your Fidelity account online or through the mobile app is the fastest way to change your address, and the change usually takes effect the same day.
You can also call Fidelity customer service at 1-800-343-3548 to update your address over the phone with a representative.
A mailed request with your signature, account number, and new address works but takes one to two weeks to process.
Your new address will appear on future statements and tax documents, and Fidelity will use it for all future correspondence.

What happens to your statements and tax documents

Once you update your address, Fidelity will send all future statements, confirmations, and tax documents to your new address. If you have set up electronic delivery (also called paperless statements), your address change does not affect that — you will continue to receive documents online. If you receive paper statements, your next statement will be mailed to the new address.

Tax documents like Form 1099-INT (interest income) and Form 1099-DIV (dividend income) will be sent to your new address starting with the next tax year. If you change your address partway through the year, Fidelity will send year-end tax documents to whichever address is on file when they mail them, typically in late January or early February.

Updating your address for multiple accounts

If you have more than one account with Fidelity — for example, a brokerage account and an IRA — you may need to update your address separately for each account, depending on how they are registered. If both accounts are registered to the same person and linked in your online profile, updating the address in one place may update it for all linked accounts automatically. If the accounts are registered differently (such as one in your name alone and one jointly with a spouse), you will need to update each one separately.

The easiest way to check is to log into your account, look at the account settings for each account, and see whether the address field is shared or separate. If you are unsure, call Fidelity at 1-800-343-3548 and ask a representative to confirm which accounts need updating.

Changing your address if you have a joint account

For a joint account, either account owner can request an address change, and the new address will explore to both owners. The change will affect all statements and correspondence sent to that account. If you and your co-owner disagree about the mailing address, contact Fidelity to discuss your options — some accounts allow you to designate a primary mailing address while keeping a secondary address on file for specific documents.

If you are changing your address and your co-owner's address is different, tell Fidelity that you want the change to explore only to your copy of statements. Some account types support this; others do not. Ask when you call or update online.

Updating your address for inherited or custodial accounts

If you are the beneficiary of an inherited Fidelity account or the custodian of a custodial account (such as an UGMA or UTMA account for a minor), you can update the mailing address, but the rules depend on the account type and who is registered as the owner. For an inherited account, you as the beneficiary can request address changes for correspondence sent to you. For a custodial account, the custodian (usually a parent or guardian) controls the address on file.

Call Fidelity at 1-800-343-3548 and explain the account type so a representative can walk you through the correct process. Bring your account number and be ready to verify your identity.

What to do if your address change does not go through

If you updated your address online or by phone but your next statement still arrives at the old address, log back into your account and confirm the change was saved. Sometimes the system requires you to click a confirmation button or verify the change through email. If the address appears correct in your account but mail is still going to the old address, wait one more billing cycle — the change may not have reached the mailing department yet.

If two billing cycles have passed and mail is still going to the old address, call Fidelity at 1-800-343-3548 and ask a representative to check the mailing address on file in their system. There may be a separate mailing address field that did not update when you changed your profile address. A representative can fix this over the phone.

Updating your address for tax purposes

Your address on file with Fidelity is the address that appears on your tax documents. If you move and want your 1099 forms to go to your new address, update your Fidelity address before the end of the tax year (by December 31). If you update your address after December 31, Fidelity may have already printed and mailed your tax documents to the old address.

If you receive a 1099 at an old address after you have moved, do not ignore it. Contact Fidelity and ask them to send a corrected form to your new address, or provide your new address to the IRS when you file your tax return so they have the correct information on record.

Frequently Asked Questions

Can I change my address through the Fidelity mobile app?

Yes. Open the app, go to Account Settings or Profile, find the address field, and update it the same way you would on the website. The change takes effect when ready and you will receive a confirmation in the app or by email.

Will changing my address affect my account number or investments?

No. Your account number stays the same, and your investments are not affected. Only the mailing address for statements and correspondence changes.

How long does it take for Fidelity to send mail to my new address?

Once your address is updated, your next statement will be mailed to the new address within one to three business days. If you made the change close to your statement date, it may take until the following statement cycle.

What if I move again before my first statement arrives at the new address?

Update your address again as soon as you know your next address. Fidelity will use the most recent address on file. If a statement is already in the mail to your previous address, contact Fidelity and ask them to flag it or resend it to your current address.

Do I need to update my address with the IRS if I change my address with Fidelity?

You should update your address with the IRS separately using Form 8822 or through your IRS online account. Fidelity will send your tax documents to the address on file with them, but the IRS needs your current address for tax correspondence and refunds.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.