Order checks through your Bank of America account online or by phone
You can order checks from Bank of America in three ways: through your online banking account, by calling customer service, or by visiting a branch in person. The fastest route is online — you log in, select your account, choose your check style, and submit the order in about five minutes. Bank of America typically prints and ships checks within 7 to 10 business days, though expedited options are available for an additional fee.
You do not need to go to a branch or wait on hold unless you prefer to. Most people order online because it is when ready and you can see your options right away. If you have never ordered checks before, the process walks you through it step by step.
Key Takeaways
- Log into your Bank of America online account, go to the Checks section under Account Services, and follow the prompts to select your account and check design.
- Standard delivery takes 7 to 10 business days at no extra charge, but you can pay for rush delivery if you need checks sooner.
- You can order checks by phone at 1-800-432-1000 or in person at any Bank of America branch if you do not want to order online.
- Bank of America offers different check designs and formats, including standard personal checks, duplicate checks, and business checks depending on your account type.
Ordering checks online through your account
Start by logging into your Bank of America online banking account on the website or mobile app. Once you are logged in, look for Account Services or a similar menu option — the exact location varies slightly between the website and app, but it is always in the main navigation. Select Checks or Order Checks from that menu.
You will see a list of your accounts. Choose the account you want checks for — this matters because checks are tied to a specific account number and routing number. Next, you will choose your check design. Bank of America offers several standard designs at no extra cost, and you can also pay more for premium designs if you want something custom. Select the quantity you want (usually 100, 200, or 300 checks per box) and review the price.
Enter or confirm your mailing address — Bank of America ships to the address on file for your account. Review your order one more time and submit it. You will get a confirmation number and an estimated delivery date. Bank of America will send you an email when your checks ship.
Delivery times and rush options
Standard delivery is 7 to 10 business days at no additional cost. This means your checks arrive within that window from the day you place the order, not from the day they print. If you need checks faster, Bank of America offers rush delivery for an extra fee — typically 3 to 5 business days — though the exact cost and timing depend on your location and current processing volume.
If you are in a real bind and need checks when ready, you cannot get them through Bank of America's mail order. In that case, you have two options: visit a branch and ask if they can print temporary checks or a counter check on the spot (this varies by branch and account type), or use a third-party check printer. Many people use Costco or Sam's Club if they have a membership, or online printers like Deluxe or Current, which often deliver faster than Bank of America.
Ordering checks by phone or in person
If you prefer not to order online, call Bank of America customer service at 1-800-432-1000. Have your account number and the account you want checks for ready. A representative will walk you through the same choices you would see online — account selection, check design, quantity, and delivery speed. They will confirm your mailing address and process the order over the phone. This takes about the same amount of time as ordering online, but you have someone to answer questions if you get stuck.
You can also walk into any Bank of America branch and ask to order checks at the desk. A banker will help you place the order using the same system. This is useful if you want to ask questions in person or if you have an unusual account setup that makes online ordering confusing, but it is not faster than ordering online or by phone.
Check formats and account types
Bank of America offers different check formats depending on what kind of account you have. Personal checking accounts get standard single checks. If you want duplicate checks — where a carbon copy stays in your checkbook so you have a record — you can order those instead; they cost more but some people prefer them for record-keeping.
If you have a business account, you can order business checks with your company name and address printed on them. The ordering process is the same, but the design options and pricing are different. Money Market accounts and some savings accounts do not come with checks, so you cannot order them for those accounts — only for checking accounts.
What to do if your checks do not arrive
If your checks do not arrive within the promised timeframe, log back into your account and check the status of your order. Bank of America shows tracking information for most orders. If the tracking shows your checks were delivered but you did not receive them, contact Bank of America customer service and report it as a delivery issue — they may reorder them or credit your account.
If the order shows it is still processing and the delivery date has passed, call 1-800-432-1000 and give them your confirmation number. They can look up the order and tell you what happened. Delays do occur, especially during high-volume periods, but Bank of America will usually either expedite a replacement order or refund the check order fee if there was a significant delay.
Cost and what is included
Standard check orders are free for most Bank of America checking accounts. You pay only if you choose a premium design or rush delivery. Premium designs — like checks with photos, custom colors, or branded layouts — cost more than standard checks, usually a few dollars per box. Rush delivery adds a flat fee that varies by speed and location, typically between $10 and $25.
Your order includes the checks themselves and shipping. It does not include a checkbook cover or register, though you can order those separately if you want them. The checks come in boxes of 100, 200, or 300, depending on what you select.
Frequently Asked Questions
Can I order checks for a joint account?
Yes. If you are a signer on a joint account, you can order checks for it the same way you would for your own account. The checks will have both account holders' names on them if both names are registered on the account. If you want checks with only your name, contact Bank of America — they may be able to print that, but it is not the standard option.
What if I want to change the address where checks are shipped?
You can change the shipping address during the ordering process before you submit the order. If you have already placed the order, call 1-800-432-1000 as soon as possible — if the checks have not shipped yet, they may be able to change the address. Once checks ship, you cannot change where they go.
Do I have to reorder checks every time I run out?
Yes. Bank of America does not set up automatic check reorders. You place a new order each time you need more checks. Many people order a new box when they have about 20 checks left in their current box, so they do not run out while waiting for delivery.
Can I order checks if I have a savings account instead of checking?
No. Checks are only available for checking accounts. Savings accounts, Money Market accounts, and other deposit accounts do not come with check-writing privileges, so you cannot order checks for them. If you need to write checks regularly, you would need a checking account.
What happens if I order checks but then close my account?
If you close your account after ordering but before the checks arrive, contact Bank of America right away. They may be able to cancel the order and refund the fee. If the checks arrive after your account is closed, do not use them — they will not work. Contact Bank of America to return them or ask what to do with them.